Service Manager jobs in United States
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V Group Inc. · 21 hours ago

Service Manager

V Group Inc. is seeking a System Center Service Manager (SCSM) Administrator to join their team in Columbia, SC. The role involves working closely with business units to develop requirements for Service Manager requests and focuses on administration and creation of new requests, as well as maintaining and updating various systems.

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H1B Sponsor Likelynote
Hiring Manager
Hiba Kidwai
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Responsibilities

The Service Manager Engineer will report to the SCDHHS Bureau Chief of Information Technology Services. They will work with SCDHHS business units to collect and develop requirements for Service Manager requests. The position is focused on administration and creation of new requests
Work with System Center Orchestrator
Create new orchestrator workflows, maintaining, and updating workflows
Work with Cireson. Maintain and update software and work with vendor to fulfill service requests. Updating JavaScript for service requests
Maintain, update, patch System Center, Orchestrator, and Cireson
Interact with staff, other team members, all levels of management and internal and external organizations, including vendors performing outsourced work, in the compilation and management of information needed for Service Manager requests
Work with technical staff and business stakeholders to create deliverables and artifacts that are intended for audiences of varying levels of technical knowledge
Serve as a Subject Matter Expert (SME) and/or Point of Contact (POC) for developing and managing processes related to the Service Manager environment
Make recommendations on specific improvements in efficiency, effectiveness, report template and structure, and productivity to leadership
Act as a liaison between the technical team and management from various stakeholder areas including executive level management
Some afterhours project and platform support will be expected

Qualification

MS System CenterMS AzureMS ServersIT methodology frameworkMS Server Admin CertificationsSystem Center Service ManagerCiresonSystem Center OrchestratorJavaScriptHTMLPowerBISQLXMLPowerShellHealthcare experience

Required

Bachelor's Degree and/or 5 years of related work experience
3+ years of working in a development role supporting MS System Center, demonstrating a deep understanding of services & features, site design & best practices
3+ years of administrative experience in MS Azure
5+ years of administrative experience in MS Servers
3+ years' experience in an IT methodology framework. (i.e. ITIL, MITA…)

Preferred

MS Server Admin Certifications
Working knowledge of System Center Service Manager
Working knowledge of Cireson
Working knowledge of System Center Orchestrator
Working knowledge of JavaScript, HTML
Working knowledge of PowerBI
Working knowledge of SQL
Working knowledge of XML
Working knowledge of PowerShell
Experience with healthcare and healthcare related requirements

Company

V Group Inc.

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Since 1999, V Group Inc.

H1B Sponsorship

V Group Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Vijay Kumar Palandurkar
CEO
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Company data provided by crunchbase