Walmart Canada · 2 weeks ago
(USA) Director, Market Health and Wellness - Walmart-M283
Walmart Canada is a leading retail company seeking a Director of Market Health and Wellness. The role focuses on ensuring the best patient experience, developing service standards, driving business growth, and maintaining compliance with healthcare regulations.
DeliveryRetailShopping
Responsibilities
Ensures the best patient experience by fostering a trusted health care environment with professional knowledgeable and capable health care providers and associates recruiting attracting and hiring health care professionals delivering a consistent standard of care creating a trusted relationship with patients and affording associates and managers time for continuing education
Develops and implements service standards for the market by aligning company goals with patient needs and expectations ensuring patient complaints and issues are successfully resolved and assisting with patient service as needed
Maintains and grows professional relationships with health care providers by creating the best place to practice understanding the scope of the professions and changes in health care dedicating time to meet and discuss the professionals business and being responsive to the needs of health care professionals
Drives business and market growth in multiple facilities by assessing changing market needs and competitive market share collaborating with market management team developing action plans to achieve sales and marketing goals and initiatives and ensuring the effectiveness of merchandising inventory signing and pricing programs
Drives financial performance by ensuring that the markets budgeted sales and profit are achieved and budgeted wages and other expenses are not exceeded directing managers in controlling expenses and wages ensuring expenses are indexed to sales developing reviewing and monitoring plans to correct deficiencies in financial performance and providing guidance and assistance to managers in analyzing economic trends and community needs to ensure the market budget meets future expectations
Ensures compliance with applicable state federal and local laws and company polices to ensure the safety and well being of patients by analyzing and interpreting reports and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing training and guidance on the execution of company procedures and polices and directing managers and associates regarding continued HIPAA compliance
Develops maintains and champions community outreach programs to promote the Companys image gain business opportunities and achieve strategic initiatives by supporting communitysponsored events encouraging Associates to participate in and support community activities and incorporating good neighbor actions into business plans Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementing business strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supporting resource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvement opportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruiting selecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new and existing talent
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices developing consequences for violations or noncompliance and supporting the Open Door Policy: Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriate business plans and initiatives and supporting associate efforts in these areas
Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B
Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B
Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments
Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving
Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans
Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans
Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes
Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change
Qualification
Required
BA/BS degree and 4 years experience supervising managers who exercise independent judgment and make employment decisions
BA/BS degree and 2 years Health and Wellness management experience
7 years experience supervising managers who exercise independent judgment and make employment decisions
5 or more years of Health and Wellness management experience
Preferred
Facilities Planning
Facility Maintenance
Healthcare Retail
Managing Fuel or Convenience Store
Operations
Pharmacy
Retail Operations
Masters: Business Administration
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
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