American Family Insurance · 2 weeks ago
Compliance Specialist - Field Marketing (Hybrid)
Madison, WI
Full-time
Hybrid
Entry, Mid Level
$62K/yr - $103K/yr
2+ years expAmerican Family Insurance is seeking a Compliance Specialist to ensure compliance and operational excellence within the insurance industry. The role involves interpreting and implementing regulatory changes, guiding business units, and providing compliant solutions while serving as a subject matter expert.
Angel InvestmentFinanceVenture Capital
No H1B
Hiring Manager
Annette Benavides
Responsibilities
Ensure operational processes, systems, and controls are compliant with state regulations
Review and interpret enacted changes in legislation and regulation to business impact
Provide business guidance on enacted changes in legislation and regulations to assist with sales, claims or product development and maintenance
Collaborate with various business units across the organization
Provides business requirements for the implementation of product related compliance projects
Work with technical areas, to interpret business requirements and review output to ensure quality of project deliverables
Document compliance management database with business direction, business requirements, and project milestones including postproduction validation
Serve as subject matter expert of products, services or sales related process, procedures and systems
Provide validation for inquiries coming from the NAIC and departments of insurance
Perform audits and/or compliance related projects. Reports status of compliance mandate projects
Reviews and approves marketing content to ensure compliance with regulatory requirements and company standards across all channels
Monitors ongoing marketing campaigns for adherence to applicable laws, regulations, and internal policies
Maintains thorough documentation of content reviews, approvals, and compliance decisions for audit and reference purposes
Designs and delivers training programs for agents and marketing staff to promote understanding of compliance requirements and best practices
Investigates potential compliance breaches or incidents, gathering relevant information and assessing impact
Coordinates remediation efforts in response to compliance issues, and reports findings to leadership and stakeholders
Maintains detailed incident logs and supports audit processes by providing necessary documentation and insights
Serves as a subject matter expert for Telephone Consumer Protection Act (TCPA) and CAN-SPAM regulations, advising teams on compliance matters
Helps manage and maintain a Local Media Reimbursement program, ensuring adherence to program rules and guidelines. This includes placement and usage of our local agent advertising
Qualification
Required
Demonstrated experience providing customer-driven solutions, support, or service
Solid knowledge and understanding of advertising compliance guidelines, laws regulations and procedures
Demonstrated experience in rate and form filings as required by area of expertise
Demonstrated teamwork and interpersonal skills; ability to communicate and persuade in a cross-functional environment
Demonstrated experience with audit techniques, methodologies and tools
Solid knowledge and understanding of insurance products and related pricing concepts
Solid knowledge and understanding of state insurance laws and regulations
Demonstrated experience writing technical documents or performing regulatory research
Solid knowledge and understanding of insurance compliance in area of expertise
Solid knowledge of insurance contract language and regulatory environment
Demonstrated experience with product, sales or service specifics as required in area of expertise
Preferred
2+ years insurance compliance experience in property & casualty
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
Business Insider
2025-12-25
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