DOOR · 16 hours ago
Director of Product
United States
Full-time
Remote
Director/Executive
$180K/yr - $220K/yr
8+ years expDOOR is a high-growth Hardware + Software company at a pivotal inflection point, seeking a Director of Product to serve as the strategic architect for their product organization. The role involves building a Product Operating System, leading a team, and ensuring a seamless product experience while instilling data-driven decision-making processes.
AppsArtificial Intelligence (AI)Smart HomeSoftware
Responsibilities
Build the "Voice of Customer" Engine: We have strong sales instincts, but we need systematic validation. You will implement rigorous continuous discovery loops (customer interviews, advisory boards, user testing) to ensure we are solving the right problems, not just the loudest ones
Establish Data-Driven Rigor: We are shifting from intuition-led to evidence-based decision making. You will partner with Engineering to define the missing instrumentation, choose the right analytics stack, and instill a culture where every roadmap item has a clear success metric before code is written
Define the End-to-End Lifecycle: You will professionalize our product development process, creating a clear path from raw ideation to post-launch measurement. You champion early collaboration, bringing Design and Engineering into the solutioning phase to formulate the best approach together. You also ensure that no feature is considered done until its impact has been measured against the original hypothesis
Own the Whole Product Experience: You will lead a unified team of Product Managers and Product Designers. You will bridge the gap between how it looks (Design) and how it works (PM), ensuring our Hardware and Software experiences feel seamless
Architect the Roadmap Process: Work directly with the Head of Product to translate company vision into a coherent 12-month strategy. You will help us balance Enterprise Commitments with Market Innovation
Mentor & Elevate the Team: Our PMs are talented but busy with execution. You will mentor them on the craft of Product Management, moving them from writing tickets to owning business outcomes
Direct Product Operations: You will lead a dedicated Product Operations Manager who executes launch logistics, release communications, and beta program coordination. You define the program strategy and provide direction; they handle the coordination and delivery to free you up for high-leverage Discovery and Strategy work
Qualification
Required
8+ years of Product Management experience, with significant time spent in B2B or Enterprise SaaS
3+ years of People Leadership: Experience hiring, coaching, and elevating Product Managers. Experience leading or partnering closely with Product Design is highly preferred
Data Fluency: Demonstrated ability to define success metrics and partner with engineering to implement product analytics stacks (e.g., Amplitude, FullStory, Pendo). You don't just consume data; you know how to instrument it
Proven Builder Experience: You can point to a specific system (Voice of Customer program, Planning Process, Discovery Loop) that you designed and implemented at a previous company
Discovery Mastery: deeply experienced in conducting customer interviews and translating raw feedback into strategic insights
Preferred
Physical Product Context: Experience working in IoT, Hardware, Logistics, or any industry involving real world operations
Industry Background: Familiarity with Multifamily Real Estate, Access Control, or Security industries
Benefits
Parental Leave DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
Flexible Time Off We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
Flexible Working Days We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
Comprehensive Health Coverage We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
Life & AD&D Insurance DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
Disability Benefits We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
Retirement Planning Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
DOOR Equipment Setup! Employees get a full setup of hardware from our home line of products as well as FREE monitoring!
Company
DOOR
DOOR (formerly Latch) is a Building Intelligence company redefining how buildings operate.
201-500 employees
H1B Sponsorship
DOOR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$342.12MKey Investors
AvenirBrookfield Asset ManagementRRE Ventures
2021-06-07Post Ipo Equity· $190M
2021-06-07IPO
2019-08-01Series B· $56M
Leadership Team
Allen Smith
Member Board Of Directors
Recent News
StopPress New Zealand
2025-09-29
Company data provided by crunchbase