Greylock Federal Credit Union · 5 days ago
Loss Mitigation Specialist
Hybrid-Greylock Operations Center, Pittsfield, MA, US
Full-time
Hybrid
Mid Level
3+ years expGreylock Federal Credit Union is committed to supporting a diverse workforce and community. The Loss Mitigation Specialist provides advanced expertise in managing complex delinquent accounts and oversees foreclosure, repossession, and charge-off processes while ensuring compliance with regulations.
BankingFinanceFinancial Services
Responsibilities
Manage late-stage and high-risk delinquent accounts, including foreclosure, repossession, and charge-off activities, ensuring full compliance with applicable laws and regulations
Initiate, coordinate, and oversee foreclosure and repossession processes, maintaining accurate timelines, documentation, and system records
Analyze complex borrower financial situations and approve or recommend non-standard loss mitigation solutions within delegated authority
Prepare and manage advanced reporting, including delinquency trends, mortgage impairment, charge-offs, and recoveries, to support strategic and operational objectives
Provide guidance, training, and technical expertise to loss mitigation staff on complex cases, regulatory requirements, and external assistance programs (e.g., RAFT)
Qualification
Required
3–5 years of progressive collections or loss mitigation experience required
High school diploma or equivalent required
Strong analytical, decision-making, and advisory communication skills
Advanced proficiency in Microsoft Office, collections systems, and reporting tools
Preferred
Associate or Bachelor's degree preferred
Benefits
$1,500 Sign on Incentive
Company
Greylock Federal Credit Union
Greylock Federal Credit Union deals with financial services like digital banking, mortgages, auto and equity loans.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Bissell
President and CEO
Amit Behal
Senior Vice President, Chief Information Officer
Recent News
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