Prometric · 5 days ago
District Manager
Pennsylvania, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expPrometric is a leading provider of technology-enabled testing and assessment solutions. The District Manager will support day-to-day operations for a portfolio of Test Centers, focusing on team management, scheduling, and ensuring a positive testing environment.
ConsultingEducationInformation TechnologySoftware
Responsibilities
Supervise TCMs and TCAs (when Test Centers don’t have a manager) and the day-to-day running of the test center
Effective management of Test Center staff including performance management, coaching, training, and engaging with corporate communications
Screen, interview, and hire new TCMs and TCAs
Train TCMs and TCAs to use Prometric’s learning and development tools to ensure that they are competent and certified in proctoring standards
Prepare and/or support the preparation of staff schedules
Work to ensure a safe and comfortable testing environment to foster a positive candidate testing experience
Actively check-in and proctor candidates when visiting or working at a Test Center
Frequent two-way communication with your direct team, TCMs/TCAs across the testing community and the Test Center Leadership Team
Qualification
Required
Must live within one of the states in your portfolio of Test Centers. For this position, you must reside in one of the following states: Washington DC, Maryland, Pennsylvania, or Delaware
Must be able to travel at least once per month to visit Test Centers within your territory
Must have the ability to travel up to 32 days (Thurs – Sun, 8 times per year) outside of your territory to support single-day admins for Prometric customers
Conducive work-from-home environment. This is a 100% remote role. Prometric offers $500 towards office equipment and provides your laptop
High School Diploma required; college degree and/or equivalent work experience preferred
2-3 years of customer service experience
2-3 years of management or supervisory experience
General business acumen and understanding of operational metrics & financial performance
Experience in interviewing, hiring and onboarding new employees for various shifts
Excellent verbal and written communication skills
Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Teams, Explorer-web browsing)
Preferred
college degree and/or equivalent work experience preferred
Benefits
$500 towards office equipment
Provides your laptop
Company
Prometric
Prometric provides technology-enabled testing and assessment solutions for organizations, academic institutions, and government agencies.
1001-5000 employees
H1B Sponsorship
Prometric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (1)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Stuart Udell
Chief Executive Officer
Nikki Eatchel
Chief Assessment Officer
Recent News
2025-09-14
Company data provided by crunchbase