CornerStone Technology Talent Services ยท 2 days ago
Access Support Representative
Saline, MI
Contract
Onsite
New Grad, Entry Level
$18/hr - $21/hrCornerStone Technology Talent Services is seeking a Site Access & Compliance Support Representative to provide on-site workforce support at a data center construction project. The role focuses on daily site operations, access management, compliance checks, and first-line technical troubleshooting to assist workers and subcontractors with site entry and onboarding.
Staffing & Recruiting
Hiring Manager
Zandro Navarro
Responsibilities
Monitor gates, turnstiles, and access points to ensure only authorized personnel enter
Verify worker credentials, badges, and compliance documentation
Issue and manage temporary badges and visitor passes
Report irregularities or noncompliance to site supervisors
Guide workers and subcontractors through the digital onboarding process
Assist with account setup, documentation upload, and system login
Provide clear instructions on mobile check-ins, digital badges, and QR codes
Support multilingual onboarding as needed (tools/resources provided)
Serve as the first point of contact for access or credentialing issues
Troubleshoot basic technical problems (e.g., badge not scanning, login errors)
Escalate more complex issues to centralized support following standard procedures
Maintain accurate records of support requests and resolutions
Deliver professional, courteous assistance to workers and site staff
Communicate clearly and calmly when resolving issues
Relay feedback to supervisors to support process improvements
Ensure smooth and timely worker access
Minimize delays by resolving issues efficiently
Maintain accuracy in compliance and credential checks
Provide a consistently positive support experience on site
Qualification
Required
High school diploma or equivalent
Prior experience in field support, help desk, IT support, or site operations is a plus
Basic technical troubleshooting skills (hardware/software)
Strong attention to detail and ability to follow structured protocols
Excellent communication and interpersonal skills
Ability to stand/walk for extended periods and work outdoors at site access points
Preferred
Some college or technical training
Company
CornerStone Technology Talent Services
CornerStone Technology Talent Services (TTS) delivers scalable IT hiring, government workforce solutions, and executive search with precision.
Founded in 1991
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase