Capital Group · 1 week ago
Global Digital Product Director
New York
Full-time
Onsite
Lead/Staff
$234K/yr - $398K/yrCapital Group is a leading investment management company that values diversity and fosters a sense of belonging. The Global Digital Product Director will define and execute the global digital product vision and strategy, overseeing a broad portfolio of digital client platforms to enhance client experiences and drive enterprise goals.
Financial Services
Responsibilities
Defining Vision and Customer Need
Developing and communicating a long term global digital product vision aligned with enterprise strategy, customer insights, and market trends
Championing a data driven, customer centric approach across all global digital offerings
Owning the articulation of global customer needs, ensuring integration across regions and alignment with enterprise outcomes
Leveraging research, customer feedback, analytics, market insights, and competitive benchmarks to inform product direction
Establishing and promoting enterprise-wide product discovery and customer insight practices
Serving as thought leader in product visioning, innovation, and digital customer experience across global markets
Product Portfolio Management
Overseeing the lifecycle of a broad global portfolio of digital products and capabilities
Setting portfolio level priorities, investment decisions, and roadmaps; manage tradeoffs across markets and business lines
Holding ROI accountability for portfolio performance, value delivery, and operational outcomes
Ensuring alignment between product roadmaps and enterprise strategy, regional needs, and global governance forums
Building efficiencies and synergies across global product teams and partner functions
Product Planning and Development
Defining portfolio level success metrics, product goals, and release strategies, and ensuring implementation quality and alignment to product vision
Driving disciplined product development practices, including agile methodologies and OKRs
Establishing frameworks for portfolio delivery, experimentation, and continuous improvement
Providing oversight on risk identification, interdependency management, and mitigation strategies across teams
Launch
Overseeing global launch strategy and execution for major digital products and enhancements
Ensuring cross-regional enablement, change management, and stakeholder alignment
Tracking global product adoption, customer impact, and post launch performance, adjusting plans as needed
Championing consistent global experiences while enabling localized variations where required
Operate
Monitoring global product health, performance metrics, and customer feedback, and driving ongoing improvements at scale
Leading operational excellence initiatives across digital capabilities (e.g., automation, metrics infrastructure, delivery efficiency)
Ensuring global consistency in product standards, quality, and governance
Overseeing strategic vendor partnerships, long term roadmaps, and contract negotiations for digital technology and data providers
Qualification
Required
You have extensive digital product management experience, with significant experience leading multiple teams and large-scale platforms
You have a track record of delivering complex, high-impact digital initiatives in global or matrixed organizations
You are strategic and results-oriented, with a proven ability to define and execute portfolio-level product strategy, and the ability balance long-term strategic planning with disciplined execution
You are inspiring, able to influence colleagues, leaders and stakeholders, and have a track record of success driving alignment across global and cross-functional stakeholders
You possess exceptional industry expertise and are well-versed in digital products within financial services or related industries
You are technically savvy, with deep knowledge of modern product practices, UX, data analytics, and digital experience trends
You possess a global mindset and have experience leading digital initiatives across multiple regions or markets
Bachelor's degree required
Preferred
advanced degree preferred
Benefits
Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options
Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love
Access on-demand professional development resources that allow you to hone existing skills and learn new ones
Individual annual performance bonus
Capital’s annual profitability bonus
Retirement plan where Capital contributes 15% of your eligible earnings
Company
Capital Group
Capital Group was established in 1931 in Los Angeles, California, and now has 31 offices around the globe.
Founded in 1931Los Angeles, CA, US
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Gitlin
President & CEO
Canise Arredondo (she/her/hers)
Chief Financial Officer
Recent News
2024-05-06
2024-04-17
2024-02-27
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