Light & Wonder · 12 hours ago
Field Service Technician II - South Dakota
Light & Wonder is a leader in the gaming industry, creating innovative technology and products for casinos worldwide. The Field Service Technician II is responsible for the installation, maintenance, and troubleshooting of gaming equipment, ensuring high-quality service to customers.
GamificationGamingInformation TechnologySoftware
Responsibilities
Ensures that tools and equipment are kept in proper, safe, and working condition
Returns completed paperwork for processing in a timely manner
Provides high quality service to customers
Troubleshoots problem down to the component level using internal diagnostic tests, options, and functional testing
Visits clients and performs gaming maintenance
Stays abreast of the latest technology and is able to install updates
Replaces faulty components when authorized by the customer
Verifies property specifications so product options and parameters can be set accordingly
Reviews customer issues with management and tech support
Qualification
Required
Minimum of one to three years of experience in the assembly, testing, or repair of electronic devices
Ability to follow detailed written and verbal instructions and technical documentation
Valid driver's license for the state in which you are based
Valid gaming card (or ability to obtain one)
Mechanical assembly skills
Knowledge of electricity, electronics, and mechanics of gaming type devices
Working knowledge of Microsoft Office Suite and able to use the internet
Ability to learn and understand LnW products, including theory of operation, abnormal operation, troubleshooting and repair
Strong customer service and communication skills
Strong problem solving skills
High school diploma or its equivalent
Ability to lift and carry 75 lbs
Company
Light & Wonder
Light & Wonder engages in cross-platform games and entertainment.
H1B Sponsorship
Light & Wonder has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (15)
2023 (11)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-09-10Post Ipo Debt· $1B
1984-08-31IPO
Leadership Team
Recent News
2026-01-14
Business Wire
2026-01-12
2026-01-12
Company data provided by crunchbase