Business Development Center Representative - Subaru of Olathe jobs in United States
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Baxter Auto · 19 hours ago

Business Development Center Representative - Subaru of Olathe

Baxter Auto is one of the nation's leading automotive retail groups, and they are seeking a Business Development Center Representative to enhance customer service and retention. The role involves scheduling appointments for the service department and managing high volume inbound calls to achieve service retention goals.

AutomotiveRetailSales

Responsibilities

Scheduling appointments for the Service Department
Ensure customer retention by providing extraordinary customer service
Use multi-line phone system to receive high volume inbound calls
Achieve and maintain goals to increase ongoing service retention by using multiple forms of communication
Other responsibilities as assigned by management

Qualification

Customer service experienceBilingualCall center experienceTeamworkCommunication skills

Required

Must be at least 18 years of age and have a valid driver's license to operate a motor vehicle
A team-first always perspective with a desire to win together attitude
An innate desire to help others in all ways possible
Dedicated to creating meaningful outcomes in everything you do
Welcomes difference by seeking, listening, and learning from diverse perspectives
Authentically communicates with transparency, empathy, and kindness
Forever curious and motivated by a passion for continuous improvement

Preferred

Call center or customer service experience preferred
Bilingual applicants encouraged to apply

Benefits

Market-leading medical plans including PPO, HSA, and FSA options
Multiple Dental (includes orthodontics) and Vision plans
Varying Vacation and Sick Leave available Day 1
4 Week-Paid Parental Leave available Day 1
401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
Short- and Long-Term Disability options
Accident and Critical Illness Plans
Basic Life, Pet, Legal, & Identity Insurance
Training and Development Opportunities for All Employees
Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
Educational Reimbursement: General and specialized technical automotive degrees
Employee Assistance Programs
Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Company

Baxter Auto

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Baxter Auto Group is a family-owned and locally operated dealership group that specializes in new car sales, used car sales, service.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Quinn
CFO
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Shawn Arkfeld
Chief Operating Officer & Managing Partner
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Company data provided by crunchbase