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CVS Health · 9 hours ago

Senior Distribution Center Operations Manager

Conroe, TX

Full-time

Onsite

Senior Level, Lead/Staff

$83K/yr - $183K/yr

8+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care for millions of Americans. The Senior Distribution Center Operations Manager will lead operational strategies, manage a multi-million dollar budget, and drive continuous improvement initiatives while ensuring safety and efficiency in the distribution center.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Lead with a data-first mindset; analyze operational metrics to drive decisions and improvements

Manage and make strategic decisions on a multi-million dollar P&L budget

Drive operational efficiencies through a lean environment

Develop and execute a CI roadmap with defined action plans for continuous improvement

Lead with a SQIDCP focus: Safety, Quality, Integrity, Delivery, Cost, and People

Influence and execute strategic initiatives that encourage innovation and systematic improvement

Build and implement processes and KPIs to support staffing models and operational efficiency

Manage cross-functional initiatives and delegate tasks effectively to meet production goals

Foster a culture of employee engagement, development, and retention

Partner with Store Operations, Opex, IQC, and other support teams to align operational goals

Approach operations with a customer-first mindset focused on store delivery and service excellence

Develop robust operational plans that yield measurable results and build performance metrics

Manage transportation vendors and ensure delivery performance against key metrics

Create and optimize delivery routes, cube utilization, and on-time delivery planning

Collaborate with Store Operations and routing teams to enhance delivery schedules and dispatch efficiency

Ensure compliance with vendor contracts and drive improvements in KPIs and cost savings

Plan, organize, schedule, forecast, and coordinate work to meet production schedules and service levels

Review and act on production, quality, and operational reports to ensure high service levels

Develop and implement strategies to enhance performance, service level, and cost-per-piece

Prepare and manage departmental budgets

Administer policies and procedures fairly and consistently

Promote safety and security awareness across all teams

Perform other duties as assigned by the Director

Qualification

Management experienceData analysisRegulatory complianceSix Sigma Green BeltMicrosoft ExcelVendor managementMicrosoft AccessCross-functional communicationBilingual (English/Spanish)

Required

8+ years of management experience in a distribution or manufacturing environment

Proficiency in Microsoft Word, Excel, and PowerPoint

Experience with regulatory compliance (FDA, OSHA, DEA)

5+ years working with third-party vendors and outsourcing

Willingness to travel to other DCs as needed

Verifiable High School diploma or GED required

Preferred

Bachelor's degree in Logistics, Business, or related field

Six Sigma Green Belt certification (or willingness to obtain)

Bilingual (English/Spanish) is a plus

Experience with Microsoft Access

Proven ability to analyze data and develop strategies based on insights

Innovative thinker with a track record of improving processes and reporting

Strong cross-functional communication skills

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.