Lemmata, Inc · 2 days ago
Business Solutions Architect (AI)
Santa Clara, CA
Full-time
Hybrid
Senior LevelLemmata, Inc is a company that provides a Scalable AI Agents Platform designed to solve complex business challenges using real-time data. The Business Solutions Architect (AI) will identify customer business use cases for AI Agents, guiding them towards implementing AI solutions that drive measurable ROI and enhance business processes.
Computer Software
Hiring Manager
Kully Kooner
Responsibilities
Lead the full AI Agent delivery lifecycle, including pilot discovery, scoping, and implementation
Own the customer partnership, serving as the primary liaison between clients and internal AI/BI teams from kickoff through successful deployment
Collaborate closely with customers to design, test, and launch AI Agents that deliver measurable business ROI
Define and track customer KPIs to ensure they directly inform AI Agent performance and delivery metrics
Align with Data and BI teams to specify dashboard and reporting requirements that support KPI goals
Work with AI teams to define and refine prompts that enhance trust, accuracy, and reliability in AI Agent performance
Validate and gain customer sign-off on AI Agent functionality before production launch
Analyze and report on pilot performance, measuring results against defined customer KPIs and success criteria
Act as a product expert and super-user of the Lemmata AI Platform, maintaining deep knowledge of AI Agent capabilities and ensuring customer on-boarding and satisfaction
Qualification
Required
Start-up mindset with agility to adapt quickly to evolving products and urgency to solve customer challenges
Ability to influence and engage stakeholders at all levels, from C-suite executives to technical teams
Strong expertise across Data, Business Intelligence (BI), and mapping to customer KPI and business process pain points
Proven ability to design and implement data solutions integrating sources such as ERP, CRM, Data Lakes, POS, MRP systems etc
Experienced in project management, relationship management, and enterprise SaaS/AI implementations—hands-on when needed, yet capable of leading implementation teams
Proactive and outcome-driven, with a focus on delivering measurable business impact
Excellent storytelling and communication skills to translate complex technical concepts into clear business value, both in writing and conversation
Demonstrated success in driving change management for large-scale SaaS and AI initiatives
Strong facilitation and alignment skills to bridge executive vision with frontline execution and ensure smooth pilot-to-production transitions
Proven track record of accelerating customer adoption and time-to-value, grounded in ROI-focused delivery
Preferred
Knowledge of ETL pipelines
Knowledge of Data models, semantic layers and AI concepts
Familiarity with business change management
Held a hands-on Operations, Consultancy, Finance or BI line level role in a medium or large company
Understanding of SOC2, HIPAA, GDPR, CCPA, or other data protection regulations, ensuring that data handling practices meet legal standards
Hands-on experience with visualization tools like PowerBI, Tableau etc
Knowledge of operational business finance concepts
Company
Lemmata, Inc
Real time, error free, AI based analytics across a business portfolio.
Founded in 2023Palo Alto, CA, US
2-10 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase