IT Support Specialist I jobs in United States
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Rhythmlink International, LLC ยท 22 hours ago

IT Support Specialist I

positionColumbia, SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$50K/yr - $65K/yr

Rhythmlink International, LLC is seeking an IT Support Specialist I to serve as the first point of contact for end-user technical support across the organization. The role focuses on troubleshooting and resolving hardware, software, and system issues while providing support to employees.

ManufacturingMedical Device
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Resolving day-to-day hardware, software, and system issues
Supporting employees who rely on technology to do their jobs well
Responding to help desk tickets and resolving common technical issues
Assisting with device setup, user accounts, and system updates
Interacting with employees across the company, helping them stay productive and confident using their tools
Clear communication, follow-through, and knowing when to escalate issues

Qualification

IT ticketing systemA+ certificationNetwork+ certificationSecurity+ certificationCustomer serviceBasic troubleshootingClear communicationUser account managementHardware setupSystem support

Required

Foundational knowledge of IT concepts through education, certifications, or hands-on experience
Strong customer service mindset and clear communication skills
Comfort working with computers, software, and basic troubleshooting

Preferred

Experience using an IT ticketing system
A+, Network+, Security+, or similar certifications
Exposure to user account management, hardware setup, or system support

Company

Rhythmlink International, LLC

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Rhythmlink International, LLC designs, manufactures and distributes medical devices and provides custom packaging, private labeling, custom products and contract manufacturing solutions to its customers.
dateFounded in 2002
location
Columbia, Maryland, USA
people-size51-200 employees
web-link
http://rhythmlink.com/

H1B Sponsorship

Rhythmlink International, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
New Heritage Capital
2023-03-17Acquired
2023-03-01Private Equity
2019-03-04Private Equity

Recent News

EIN Presswire
Electrocardiography ECG Electrodes Market Analysis: Key Trends, Share, Growth Drivers, And Forecast 2025-2034
2025-05-23
Google Patent
Neurological electrode system for sensitive skin
2025-05-06
Google Patent
Neurological electrode system for magnetic resonance environments
2025-05-06
Company data provided by crunchbase