NCR Atleos · 1 month ago
Cash Logistics Coordinator II Fisco, TX Hybrid
Frisco, TX, USA
Full-time
Hybrid
Mid LevelNCR Atleos is a leader in expanding financial access, headquartered in Atlanta with 20,000 dedicated employees. The Cash Logistics Coordinator II role involves managing the onboarding process for ATMaaS clients, overseeing funding conversions, and ensuring project milestones are met while collaborating with various stakeholders.
BankingFinTech
Responsibilities
Manage the onboarding process for ATMaaS financial institution clients, ensuring smooth transitions and timely completion
Oversee armored provider and funding conversions, ensuring proper coordination and execution
Lead pilot projects and hardware refresh projects, ensuring all project milestones are met
Attend client-facing meetings and reply to client-facing email correspondence to ensure client satisfaction and project alignment
Collaborate with internal teams to meet project requirements, including assigning terminals to armored and funding partners for new installations in multiple countries (US, Canada, Puerto Rico, and future locations)
Process responses from funding partners and armored providers, escalating unacceptable terms or special circumstances as needed
Ensure ATM information is updated in both internal and external systems
Review project queues and schedule services with armored providers, ensuring proper routing and lead time
Manage purchase orders (POs), including creation, receipt, cancellation, and adjustment
Place cash orders and change ATM information in internal and external systems as needed
Change status of ATM monitoring ahead of scheduled services
Monitor and confirm completion of scheduled services using internal and external data sources
Follow established escalation processes for missed services
Complete daily system updates for scheduled services
Participate in cross-departmental meetings to coordinate project activities
Dispatch service for ATMs with hardware issues during or after project activities
Communicate with various stakeholders, including armored vendors, funding sources, SAMs, IMACs, riggers, tech support, warehouse, and sales reps, ensuring alignment on activities
Demonstrate strong problem-solving skills, attention to detail, and analytical abilities
Communicate efficiently with colleagues, clients, and external partners
Act as a liaison between departments to minimize schedule impacts and delays
Adapt to workflow changes and quickly resolve issues
Crosstrain and fill in as needed
Manage and distribute daily reports related to project activities
Complete various departmental processes as assigned
Qualification
Required
Manage the onboarding process for ATMaaS financial institution clients, ensuring smooth transitions and timely completion
Oversee armored provider and funding conversions, ensuring proper coordination and execution
Lead pilot projects and hardware refresh projects, ensuring all project milestones are met
Attend client-facing meetings and reply to client-facing email correspondence to ensure client satisfaction and project alignment
Collaborate with internal teams to meet project requirements, including assigning terminals to armored and funding partners for new installations in multiple countries (US, Canada, Puerto Rico, and future locations)
Process responses from funding partners and armored providers, escalating unacceptable terms or special circumstances as needed
Ensure ATM information is updated in both internal and external systems
Review project queues and schedule services with armored providers, ensuring proper routing and lead time
Manage purchase orders (POs), including creation, receipt, cancellation, and adjustment
Place cash orders and change ATM information in internal and external systems as needed
Change status of ATM monitoring ahead of scheduled services
Monitor and confirm completion of scheduled services using internal and external data sources
Follow established escalation processes for missed services
Complete daily system updates for scheduled services
Participate in cross-departmental meetings to coordinate project activities
Dispatch service for ATMs with hardware issues during or after project activities
Communicate with various stakeholders, including armored vendors, funding sources, SAMs, IMACs, riggers, tech support, warehouse, and sales reps, ensuring alignment on activities
Demonstrate strong problem-solving skills, attention to detail, and analytical abilities
Communicate efficiently with colleagues, clients, and external partners
Act as a liaison between departments to minimize schedule impacts and delays
Adapt to workflow changes and quickly resolve issues
Crosstrain and fill in as needed
Manage and distribute daily reports related to project activities
Complete various departmental processes as assigned
Proficiency in MS Office applications, especially Excel
Strong attention to detail and adherence to processes
Ability to negotiate, make independent decisions, and work in a team-based environment
High personal accountability for managing multiple issues simultaneously
Excellent organization and time-management skills
Ability to type a minimum of 50 words per minute
Ability to lift and carry 10 pounds
Clear and concise communication with internal and external contacts at all levels
Availability to use company-provided laptop and/or cell phone for after-hours and weekend projects
Ability to work alternate shifts, including days, evenings, weekends, and holidays
Must pass all applicable background screening tests
Preferred
Bachelor's degree in business or related field
Project management experience
Bilingual (English/Spanish)
Benefits
Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k
Company
NCR Atleos
NCR Atleos provides banks and retailers with technological solutions to reduce operational complexity and increase customer experiences.
Founded in 2023
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.35B2023-10-17IPO
2023-09-18Post Ipo Debt· $1.35B
Leadership Team
Tim Oliver
Chief Executive Officer and President
Paul Gardiner
Chief Technology Officer
Recent News
Retail Banker International
2026-01-16
2026-01-16
2026-01-14
Company data provided by crunchbase