SEA.AI · 18 hours ago
Service Technician
Miami-FTL Area
Full-time
Hybrid
Entry, Mid Level
$55K/yr - $80K/yrSEA.AI develops AI-powered thermal camera systems that enhance safety and situational awareness at sea. They are seeking a motivated Service Technician to support the installation, commissioning, and troubleshooting of their AI-based maritime camera systems.
Artificial Intelligence (AI)Information TechnologyMachine LearningSensor
No H1B
Responsibilities
Install and commission maritime camera systems onboard vessels and coastal installations
Troubleshoot and resolve hardware and software issues both on-site and through remote support channels
Provide remote technical assistance to customers and service partners
Deliver training sessions to service partners and customers, including hands-on system guidance
Create and maintain technical documentation, installation guides, and service reports
Collaborate with Quality team to report field issues and improve overall system reliability
Support the sales team with technical insights, demo preparations, and customer discussions when required
Work as an independent self-starter, managing tasks and prioritizing field activities with minimal supervision
Travel occasionally for installations, training, and partner support
Qualification
Required
Technical education in electronics, mechatronics, IT, or related fields – or equivalent hands-on experience
Basic understanding of hardware, networking, and software troubleshooting
Excellent verbal and written communication skills
Strong customer-facing skills and confidence in explaining technical concepts clearly
Ability to work independently and proactively
Willingness to travel frequently
Must be legally authorized to work in the United States
Preferred
Experience in maritime, industrial, or surveillance systems
Familiarity with camera systems, embedded hardware, or Linux-based devices
Basic knowledge of networking (IP cameras, switches, routers)
Previous experience training customers or service partners
Interest in AI-based technologies
Benefits
Health insurance
20 paid time off (PTO) days per year
Opportunity to work with cutting-edge maritime camera and AI technology.
Direct impact on customer success and product reliability.
A supportive team with a strong engineering culture.
Opportunity for growth in a fast-growing international technology company
Company
SEA.AI
SEA.AI (formerly known as OSCAR) combines optical sensors and artificial intelligence to detect floating objects on your course.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase