1st MidAmerica Credit Union ยท 5 hours ago
Member Service Concierge - Full Time
Bethalto, IL, US
Full-time
Onsite
Entry Level
$15/hr - $15/hr
1+ years exp1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to its members. They are currently seeking a Member Service Concierge to be the welcoming face of the credit union and the first point of contact for members entering the branch.
BankingCreditCredit CardsFinancial Services
Responsibilities
Greet and welcome guests and members in a courteous and professional manner
Actively engage members to identify their needs and direct them to the appropriate staff or service area
Assist members with basic account inquiries, digital banking tools and technology support
Performs basic teller functions, such as deposits, withdrawals, check cashing and payments
Educate and promote credit union products, services, and digital solutions
Maintains a clean, organized, and inviting lobby environment
Provide administrative and operational support to branch and back-office teams as needed
Qualification
Required
High school diploma or equivalent
One to three years of similar or related experience
Exceptional communication and interpersonal skills
Customer service experience
Strong organizational skills and attention to detail
Benefits
Competitive salary and benefits.
Opportunities for career growth.
Supportive team environment.
Company
1st MidAmerica Credit Union
1st MidAmerica Credit Union offers checking, savings, credit cards, loans, banking and financial services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Alan Meyer
President/CEO
Robert Blacklock
SVP/CFO
Recent News
Alton Telegraph
2023-12-24
Company data provided by crunchbase