Apply on Employer Site

United Fidelity Bank · 2 days ago

Business Development Officer

Mt. Vernon, IN

Full-time

Onsite

Entry, Mid Level

1+ years exp

United Fidelity Bank is committed to bringing passion and customer focus to the business. The Business Development Officer is responsible for building and maintaining profitable relationships with customers, cross-selling products, and resolving customer issues while supporting branch operations.

BankingCreditFinancial Services

Responsibilities

Assist branch to open and close if needed; maintain and adhere to security policies and procedures

Assist customers when they call in or direct them to the appropriate department

Assist and open new accounts for customers, such as checking, savings, CD’s, IRA’s, HSA’s, etc

Actively solicit and call on prospective customers and attend various social events to market the bank’s image and services to reach sales goals

Work closely with the Compliance & Marketing Department in all marketing efforts, community events, and within all aspects of the branch for approval and compliance with the Bank Secrecy Act

Accept applications for consumer, commercial, and mortgage loans

Responsible for developing new depository business from prospects and expanding current client relationships to meet the bank’s deposit goals, including servicing possible commercial loan opportunities in partnership with commercial team members and Community President

Cross-sell other bank related products

Address and solve client concerns, claims and queries, ensuring that the process of customer claim resolution is administered efficiently

Coordinates with multiple departments to exceed customer service expectations

Maintain knowledge of bank products and services including current rates and promotions, as well as the processes associated to the delivery of these products and services

Develop relationships and be involved with at least two to three organizations that will advance the exposure of UFB and the products offered. At least one organization must count toward CRA

Qualification

Sales/Marketing ExperienceNMLS CertificationBusiness AcumenFinancial AptitudeCoachingDevelopmentChange ManagementAccountabilitySelf-ConfidentRelationship BuildingCustomer FocusedCommunicationDecision MakingWorking Under Pressure