Raising Cane's Chicken Fingers · 10 hours ago
IT Support Representative I
Plano, TX
Full-time
Onsite
Entry Level
2+ years expRaising Cane's Chicken Fingers is a rapidly growing restaurant brand known for its chicken finger meals and strong team culture. They are seeking an IT Restaurant Support Representative to provide technical support and ensure operational efficiency for their restaurants by addressing and escalating technical issues.
Food and BeverageRestaurants
Responsibilities
Provide technical support to all requests from restaurants, field, and Restaurant Support Office crewmembers
Respond to requests, provide and implement solutions, or route requests to appropriate paths
Process and resolve customers’ issues using communication methods such as telephone, person, e-mail, etc
Document, track, and monitor technical problems with the intent of ensuring timely resolutions
Qualification
Required
Basic PC and network troubleshooting, and PC installation and configuration experience
Proficiency in a variety of technology systems and able to adapt to new systems quickly
Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong written and verbal communication skills
Able to work flexible hours and based on the business needs, including non-typical business hours
Preferred
2+ years of restaurant operations experience strongly desired
Associate's degree, trade certification, or high school diploma with equivalent experience
Experience with Aloha POS, kitchen display systems, and headset systems
Company
Raising Cane's Chicken Fingers
Raising Cane's Chicken Fingers is a fast-food restaurant chain specializing in chicken fingers,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike Andrews
Chief Financial Officer
Andrew Potter
Managing Partner
Recent News
2025-12-22
2025-12-09
Company data provided by crunchbase