Product Manager - Digital Experience jobs in United States
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Hiscox · 11 hours ago

Product Manager - Digital Experience

Hiscox is an international specialist insurer focused on transforming the digital experience for small commercial insurance customers. The Product Manager will deliver next-generation user experiences across Quote & Bind and Self-Service platforms, collaborating with cross-functional teams to define and implement effective digital solutions.

ConsultingFinancial ServicesInsurance
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H1B Sponsor Likelynote

Responsibilities

Define and refine the digital product strategy for Quote & Bind and Self-Service capabilities in alignment with business goals
Translate customer needs and market trends into actionable product roadmaps
Serve as a champion for modern, intuitive design thinking in product development
Partner with UX/UI designers to create seamless, elegant, and accessible digital interfaces
Ensure customer journeys are intuitive, efficient, and aligned with brand standards
Conduct usability testing and use analytics to continuously optimize the experience
Lead Agile ceremonies and own the digital product backlog
Collaborate closely with engineering teams to prioritize and deliver high-impact enhancements
Clearly define epics, features, and user stories with acceptance criteria to guide development
Act as the bridge between business stakeholders, technical teams, and external partners
Collaborate with marketing, customer support, and sales to align go-to-market plans and support needs
Communicate progress, risks, and key milestones effectively to senior leadership

Qualification

Product managementDigital experience designAgile methodologiesUX/UI principlesCustomer journey mappingJiraConfluenceInsurance industry experienceBachelor's degree

Required

5+ years of product management experience, ideally in digital platforms or customer-facing technology
Strong background in digital experience design, UX/UI principles, and customer journey mapping
Experience working in Agile environments; familiarity with tools such as Jira and Confluence
Demonstrated ability to translate customer feedback and analytics into actionable improvements
Bachelor's degree in a related field (Business, Technology, Design, etc.)

Preferred

Insurance industry experience (especially in small commercial or P&C) is a plus but not required

Benefits

Competitive salary and bonus (based on personal & company performance)
401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short- term disability and long-term disability coverage
24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
Paid parental leave
4 week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks

Company

Hiscox is an insurer, offering property and casualty insurance aimed at companies and high-net-worth individuals.

H1B Sponsorship

Hiscox has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (7)
2022 (1)
2021 (7)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
unknown
2006-12-12IPO

Leadership Team

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Chris Loake
Group Chief Information Officer
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Company data provided by crunchbase