Sherwin-Williams · 6 days ago
Business Analyst II
Cleveland, OH
Full-time
Onsite
Mid Level
3+ years expSherwin-Williams is a company dedicated to inspiring and improving the world through their innovative solutions in paints and coatings. They are seeking a Business Analyst II to support and enhance their Oracle software and other business applications, ensuring peak performance and efficient operations. The role involves supervising an intern, collaborating with business units, and driving continuous process improvements.
ChemicalManufacturingSales
Responsibilities
Supervise and Lead
Intern including hiring, promoting and mentoring, training, and discipline
Set employee objectives, monitor and evaluate performance and provide feedback and mentoring
Principal Accountabilities
Provide timely responses to functional user questions/problems for the Oracle and business applications supported
Generate and assist with timely help ticket resolution for the Source to Pay Oracle modules and business applications
Preserve efficient operation of the Source to Pay Oracle modules and business applications through appropriate testing, configuring and patching/upgrading
Support the Source to Pay Oracle modules and business applications improvement process by prioritizing and addressing functional user concerns through development of appropriate functional and technical solutions
Support rollouts of existing S2P track Oracle modules or business applications to other operating units, as well as new S2P track modules Oracle modules or business applications as approved
Process Improvement
Drive continuous improvement in order to provide better support for our clients, reduce costs and maximize the efficient use of resources
Identify process improvement opportunities; define improvement requirements; conduct detailed analysis; support solution design; support project coordination; act as a liaison between the business and development resources; and support the communication/training efforts related to process changes
Use transactional lean or other continuous improvement tools consistently
Utilize the use of automation tools such as AI, RPA, and Microsoft flow to enhance the customer experience
Strategy & Planning
Analyze, document, and improve existing or new workflows, processes and standards
Facilitate meetings and follow up with resulting action items
Seek opportunities continuously to increase customer satisfaction and deepen client relationships
Acquisition and Deployment
Act as a liaison between business units, technology teams and support teams
Provide guidance concern business implications of application(s) supported
Communicate effectively with clients to identify needs and evaluate alternative business solutions where needed
Technical & Testing
Understand our various company business applications, their client/server architectures as well as the development, quality assurance and production environments. Understand how legacy and new systems interface with each other
Define test conditions. Develop accurate and complete test plans. Conduct testing according to plan
Operational Management
Establish effective working relationship with clients. Value internal and external clients and responds to their needs as they arise
Provide training and documentation for supported applications
Prepare, review and edit requirements, specifications, business processes and recommendations related to proposed solution within the group
Provide application and business process knowledge. Train and mentor other business analysts as required
Facilitate team, technical and client meetings
Qualification
Required
3+ years' experience in business analysis, systems support, or technology roles
Strong analytical and problem-solving skills with the ability to understand complex processes and propose solutions
Effective communication and collaboration skills, including the ability to work with cross-functional teams and present findings clearly
Experience learning new tools and technologies quickly and adapting to changing business needs
Familiarity with ERP systems (Oracle eBusiness Suite preferred) or similar enterprise applications
Experience with requirements gathering, documentation, and testing in support of system enhancements or projects
Basic understanding of process improvement methodologies (Lean, automation tools like RPA or Microsoft Flow is a plus)
Ability to manage priorities in a fast-paced environment and meet deadlines
Comfortable facilitating meetings and coordinating action items
Bachelor's degree in business administration, Accounting, Finance, or IT
Preferred
4+ years' experience in business analysis, systems support, or technology roles supporting ERP financial applications such as Oracle
Possess advanced S-W business knowledge including Global SW structure, business processes, operations and goals
MBA or Master's degree in Accounting, Finance, or IT
Possess a basic to intermediate understanding of ERP systems and their functionality – Oracle required
Experience working with cross functional applications Microsoft Suite experience (Word, Excel, PowerPoint, Teams)
Supported system upgrades, enhancements, or rollouts of a business application(s) preferred
Benefits
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
A wide range of world-class benefits designed for you
From retirement to health care, from total well-being to your daily commute—it matters to us.
Company
Sherwin-Williams
Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.
10001+ employees
H1B Sponsorship
Sherwin-Williams has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (86)
2024 (84)
2023 (69)
2022 (76)
2021 (72)
2020 (78)
Funding
Current Stage
Public CompanyTotal Funding
unknown1964-02-11IPO
Leadership Team
Heidi Petz
Chief Executive Officer
Recent News
The Motley Fool
2025-12-21
2025-12-05
UPSTATE BUSINESS JOURNAL
2025-11-12
Company data provided by crunchbase