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EMCOR Construction Services · 8 hours ago

Enterprise Resources Planning Specialist

United States

Full-time

Remote

Entry, Mid Level

$75K/yr - $95K/yr

2+ years exp

EMCOR Construction Services (ECS) is a part of EMCOR Group, Inc., a Fortune 500 leader in mechanical and electrical construction. The Vista Support Analyst will assist the ERP support team by managing incoming support ticket needs, providing training, and coordinating remote and in-person training for the Vista user community.

Construction

Hiring Manager

Carolyn Scyoc

Responsibilities

Provide assistance to the ERP support team and take direction from the Vista Support Manager

Help manage the incoming support ticket needs

Provide training and assistance and escalate and manage higher level support ticket needs within the team

Help with testing, documentation and tracking of package changes

Assist with coordination of remote and in-person training for Vista user community

Qualification

Vista ERP experienceMicrosoft Office proficiencyProject Management experienceDependabilityOrganizational skillsWritten communication skillsOral communication skillsInterpersonal skills

Required

At least two years of professional Vista ERP experience in a technology-related or ERP setting

Experience with reviewing and helping communicate changes to rapidly updating project management software systems

Strong organizational skills that reflect the ability to prioritize multiple project tasks with excellent attention to detail

Advanced Office computer skills and versatility. Proficiency with Microsoft Word, Excel, and PowerPoint a must

A self-starter with insight into company goals, product, and project's needs, implementing strategies, taking on extra tasks, etc. to meet/exceed those goals and needs

Demonstrated ability to multi-task and efficiently prioritize requests

Experienced and comfortable with meeting high quality standards to prioritize and make sure deadlines are met

Proven track record of dependability, reliability, and personal accountability, including working independently under limited supervision

Excellent organizational skills and self-directed

Must have strong written/grammatical skills as extensive writing is involved

Must have strong oral communication, including informative, persuasive, and colloquial speaking skills

Must have strong 'people skills' and work well under pressure and strict deadlines

Ability to build positive working relationships using effective interpersonal skills, including the ability to read and interpret communication styles of diverse team members who come from a broad spectrum of disciplines

Must have the demonstrated ability to effectively communicate in English, cooperate, and collaborate with multiple levels of customer, employees, unions, government agencies, vendors and suppliers, and other contractor organizations