Apple · 1 week ago
Flagship Leader
Boston, Massachusetts, United States
Full-time
Onsite
Senior Level
$152K/yr - $254K/yr
7+ years expApple is a leading technology company, and they are seeking a Flagship Leader to empower and develop individuals within their retail stores. The role involves inspiring teams, maintaining customer loyalty, and guiding management talent while ensuring peak performance and quality experiences for customers.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Inspire teams to deliver experiences that build customer loyalty and guide the development of your management talent
Lead your staff to maintain peak performance, even working side by side with them
Continually refocus your teams on providing a quality experience for each customer at the Apple Store
Analyze key metrics, including customer and employee feedback, and provide guidance for each store to achieve market goals
Bridge the worlds of retail and corporate, combining executive vision with field execution to contribute to the future success of Apple
Qualification
Required
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work, in line with local laws and subject to any approved accommodations
Have 7+ years of leadership experience in retail, sales, or a related field
Have experience leading and managing a business that is high volume, velocity, and revenue in a fast-paced, complex environment
Understand the external landscape, and local labor laws and practices
Be proficient in the local language, both written and spoken
Have knowledge of Apple's technology and products
Preferred
Experience building respected leadership teams and developing talent to support business growth
Passion for Apple's commitment to unparalleled customer service
Proven ability to keep multiple locations aligned while executing organizational initiatives
Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn
Demonstrate Apple's values of inclusion and diversity in daily activities
Role model inclusive leadership behaviors and build, develop and retain diverse teams
Take action to ensure a safe, respectful, and inclusive environment for all team members
You have at least five years of experience managing a complex business across multiple locations
Cross-industry experience is welcome — a retail background is not necessary
You have a passion for learning about Apple technology and products
Multilingual ability is a plus
You'll need to be flexible with your schedule. Your work hours will be based on business needs
BA or BS, or equivalent experience
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase