JND Inc. · 4 hours ago
Korean Bilingual Service Planning and Admin Support Specialist (16703-1)
Englewood Cliffs, NJ
Full-time
Onsite
Senior Level
$37/hr - $41/hr
5+ years expJND Inc. is a global industry leader seeking a Korean Bilingual Service Planning and Admin Support Specialist. This role involves providing administrative, analytical, and strategic support to the Director of Field Service Operations, including data analysis and report generation for senior leadership.
Information TechnologySoftware
Responsibilities
Assist the Director of Field Service Operations with administrative, analytical, and strategic support
Create executive-level reports and formal presentations for senior leadership and Global HQ in Korea
Perform advanced data analysis to identify trends, opportunities, risks, and operational pain points
Generate, combine, clean, and analyze data from multiple internal and external sources using advanced Excel
Prepare and deliver high-quality PowerPoint presentations for internal, customer-facing, and leadership meetings
Lead or support ad hoc and planned projects involving internal teams, customers, or vendors
Support B2B post-sales field operations, including warranty and after-sales service analysis for visual display products
Collaborate cross-functionally with sales, operations, vendors, and partner organizations
Build and maintain strong working relationships with internal stakeholders, vendors, and B2B partners
Support service planning initiatives and contribute to process improvement and operational efficiency
Qualification
Required
Korean Bilingual
Bachelor's degree in a relevant field (Business, Operations, Engineering, or similar)
Minimum 5+ years of relevant work experience, ideally in business analysis, operations, or field service support
Bilingual proficiency in English and Korean (professional reading and writing required; Korean proficiency assessed)
Advanced to expert-level Excel skills, including data manipulation, reporting, and analysis
Advanced PowerPoint proficiency, capable of creating executive-level presentations (samples preferred)
Strong analytical skills with the ability to translate data into insights and recommendations
Proven project management experience, including planning, execution, stakeholder coordination, and delivery
Strong relationship-building and networking skills across all organizational levels
Preferred
Preferred background in operations, field service operations, or B2B customer service
Experience with warranty or after-sales service operations is a plus
Ability to thrive in a fast-paced environment while managing multiple priorities
Benefits
Medical Insurance (Health, Dental & Vision)
Paid Time Off
401K
H1B/Green Card Sponsorship for qualified employee
Hands-on experience at global industry leader Samsung
Opportunities for career advancement
Company
JND Inc.
We have been serving the IT community with innovative software technology to help clients successfully develop mobile software for the world market.
51-200 employees
H1B Sponsorship
JND Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2022 (1)
2020 (5)
Funding
Current Stage
Growth StageCompany data provided by crunchbase