Request Technology, LLC ยท 4 days ago
Manager of Identity and Access Management
Coppell, TX
Full-time
Onsite
Mid, Senior Level
$150K/yr - $170K/yr
3+ years expRequest Technology, LLC is a prestigious global firm seeking a Manager of Identity and Access Management with strong SailPoint experience. The role involves overseeing daily operations of the IAM team, managing workloads, ensuring regulatory compliance, and providing hands-on support for IAM tools and technology.
Information ServicesInformation TechnologyRecruiting
No H1B
Hiring Manager
Craig Johnson
Responsibilities
Complete all duties typical of people-managers, including individual personnel support, performance reviews, and team-based communication, and limited on-call support
Coordinate and monitor day-to-day end user support through various channels (Huddles, Slack, email, support tickets), ensuring timely resolution of access requests and technical issues
Lead backlog management and sprint planning processes, translating strategic priorities into actionable work items and ensuring the team has clarity on priorities and dependencies
Provide first level management of the execution of Regulatory and Audit requirements including, but not limited to, control reviews, periodic control testing, Policy and Procedure reviews, findings management, internal and external audit tasks, and remediation tasks as necessary
Provide support to our IAM Engineers and Developers by engaging in design discussions, testing, and validation of IAM product enhancements, upgrades, and quality of life improvements
Oversee three to five direct reports
Mid-year and end of year performance evaluations
Compensation planning
Assist with departmental budgetary considerations
Qualification
Required
Strong written and spoken communication skills, interacting with various levels of peers, leaders, and end-users
A general understanding of industry best practices for the execution of Identity and Access Management standards
Ability to manage and lead individuals in a team setting
Willingness to proactively identify and complete daily tasks with little supervision for day-to-day operations
Strong organizational and administration skills
A keen eye for process improvements
Ability to collaborate with peers across departments to help identify potential solutions to IAM related problems
Candidate should have a compliance mindset that can effectively support auditing and compliance related activities such as evidence gathering, reporting, and presentation of information to governing entities
General IT knowledge of IAM and Direct Products and Tools
Experience with work prioritization methodologies and Jira/Agile practices to effectively manage product backlogs and team workloads
Familiarity with IAM Identity Governance tools such as SailPoint IIQ, ForgeRock AM, and Entra ID to effectively communicate with technical team members
Proficient in writing and creating end-user job aids, knowledge articles, and audit preparation documentation
Masters degree in information technology, cyber security, or similar fields OR
Bachelors degree with 3 years experience OR
5 Years of experience in IAM with the ability to show strong IAM acumen
Preferred
Industry recognized certifications (CISSP, ITIL, etc) are a plus but not required
Benefits
Position is bonus eligible
Company
Request Technology, LLC
With over 39 years of experience, Request Technology, LLC, formerly Quest Enterprises, Inc., is an established entrepreneurial executive search firm that specializes in recruiting Information Technology professionals for organizations throughout the United States.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase