PestCo · 1 week ago
Field Manager
Irving, TX
Full-time
Onsite
Entry, Mid Level
$65K/yr - $70K/yr
1+ years expPestCo is one of the largest pest control companies in the U.S., specializing in pest control for property managers. The Field Manager will support the Service Manager in day-to-day operations, ensure quality service, maintain professional relationships, and promote technician development while achieving key performance indicators.
Professional ServicesService Industry
Responsibilities
Support Service Manager in day-to-day operations
Fill in for absent Technicians by servicing customer accounts. Spend at least 50% of your time in the field evaluating Technician service quality or performing service when demand exceeds available resources
With guidance from Service Manager, achieve and maintain proficiency in all aspects of Service Manager duties to include: Payroll Process and Understanding Production and Hourly Pay, Product Inventory and Maintenance, Assist in Maintaining adequate staffing
Ensure that you and your team maintain a professional appearance, positive working relationships with co-workers and customers
Promote an “All Star” technician team
Guarantee Safety by using appropriate PPE, safety equipment and good judgement under all working conditions
Maintain company fleet and ensure vehicles are always in safe and prime operational conditions, while keeping equipment and supply inventories to capacity. Field Manager is responsible for accurate, regular vehicle inspections as directed by the Service Manager
Support Route Management to ensure that you and your team service customer accounts according to procedures and guidelines established by the company. Encourage technicians to take time with each customer to take every opportunity to establish recurring services, increase route retentions and addressing “at risk” customers. Review and coach documentation as per cadence directed by the Service Manager
Promote and motivate your team to discover new opportunities through seeking referrals, producing new services to customers on the route by performing routine inspections, clover-leaf neighborhoods, and self-generated leads. Regularly coach technicians in the sale of services and how to overcome objections
Ensure that you and your technicians stay up to date with training in all areas of Pest Control from biology, habits, structural, specialty pests and safety. Field Manger is responsible for technicians on your team completing all company assigned training
Support technician development and encourage a learning, supportive atmosphere in recruiting new talent
KPI (Key Performance Indicators) Ensure that you and your team are aware and maintain high scores for the established KPI’s and are growth focused. Correct and coach low performing KPIs with Technicians
Must lead by good example in all categories. Work closely with your team to encourage and motivate your seasoned workers to the new technicians by promoting enthusiastic engagement with the company’s vision of retention and growth. Recognize successes and opportunities with team on a regular basis
Ability to translate the company’s strategic objectives daily with enthusiasm to your team
Support office staff and maintain a cooperative, positive message with your team
Refer to Midwest Workflow for agreed upon daily, weekly and monthly responsibilities and KPIs
Qualification
Required
Motivated high performer!
Sales proficiency
1 or more years' customer service experience & supervisory experience is preferred
Developing Communication skills effectively through verbal, written and in person
Develop ability to interpret and understand P&L and how it affects operations of branch
Licensed in appropriate pest control categories and states
Ability to develop Computer Skills
Strong attention to detail and accurate record keeping
Valid Driver's license with good driving record
High School diploma or GED
Pass Background check, drug screening
Must be able to demonstrate ability to perform physical aspects of the job (must be able to lift 50 lbs.)
Preferred
1 or more years' customer service experience & supervisory experience is preferred
Trained in General Pest, Commercial Pest, Termite Pest, Bed Bug Service is preferred
Benefits
Use of company-vehicles available for business travel.
Company-provided cellphone/devices or reimbursement.
Company Provided Uniform.
Red Wing and Safety Boot Reimbursement Program
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K – Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
SmartDollar Financial Wellness Program
Educational Resources and Training provided on-the-job.
Company
PestCo
At PestCo, we are dedicated to earning the loyalty of every customer we have the privilege to serve so that we can create real opportunities for our team members.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-02Acquired
Leadership Team
David LeResche
President & Chief Operating Officer
Recent News
Morningstar.com
2025-12-09
Venture Capital Firms
2025-07-10
2025-07-09
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