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Soho Square Solutions · 21 hours ago

Service Delivery/Product Manager

Philadelphia, PA

Contract

Hybrid

Senior Level

$65/hr - $70/hr

7+ years exp

Soho Square Solutions is seeking a Service Delivery/Product Manager to ensure operational readiness for new capability launches and enhancements. This role will bridge business and IT functions to facilitate smooth transitions into production environments with a focus on supportability and value realization.

Big DataBlockchainFinancial ServicesProject Management

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Satheesh Kumar

Responsibilities

Evaluate initiatives to determine release readiness requirements for Business, IT, and external stakeholders

Partner with Program Leads, Project Managers, Business Analysts, and Technical Leads to define or update operational models

Collaborate with Production Services and Software Maintenance teams to develop artifacts and job aids for monitoring and troubleshooting

Create support manuals outlining software flows, infrastructure components, team engagement protocols, and SLAs

Facilitate knowledge transfer and capability demonstrations to IT Production teams

Monitor post-release stability and performance, providing feedback for future improvements

Coordinate training and communication plans with business teams

Lead project gating processes and track deliverables for release readiness

Manage readiness activities using Agile SAFe tools (preferably JIRA)

Occasionally support weekend activities as needed

Qualification

Release managementAWS CloudSaaS environmentsProblem-solvingProject managementAgile SAFe toolsSelf-directedDeadline-drivenInterpersonal skillsCommunication skillsNegotiation skillsResults-oriented

Required

7–8 years in release management or production readiness across AWS Cloud, On-premise, and SaaS environments

Proven problem-solving and critical-thinking abilities

Strong interpersonal and communication skills, including presenting to leadership

Ability to influence and negotiate across a matrixed organization

Experience with large integrated programs and process improvement

Self-directed, results-oriented, and deadline-driven

Comfortable working under pressure and navigating ambiguity

Company

Soho Square Solutions

Soho Square Solutions expertise in financial services, enterprise risk, information security, project management, big data and blockchain.

Founded in 2008

New York, New York, USA

201-500 employees

http://www.sohosquaresolutions.com

H1B Sponsorship

Soho Square Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (1)

2022 (5)

2021 (2)

2020 (3)