Business Analyst (Non-IT) 2 jobs in United States
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EPITEC · 5 days ago

Business Analyst (Non-IT) 2

EPITEC is seeking a Business Analyst (Non-IT) to support Caterpillar’s machine order management process and digital transformation initiatives. The role involves acting as a liaison between business units and IT teams, translating business requirements into functional specifications, and participating in process improvement initiatives.

Information TechnologyStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Serve as the primary contact for business users regarding order management processes and system issues
Translate order-to-delivery business requirements into process and IT requirements
Coordinate delivery of work requests with global Caterpillar IT teams and external partners
Support machine order management systems and assist with SAP product testing and system integration testing
Create and maintain system documentation and local business support processes
Provide support for invoice-related queries and manage inter-company invoicing adjustments
Participate in global cross-functional project teams for process improvement and technology integration
Lead issue resolution with globally located IT support teams and external business partners
Monitor efficiency and effectiveness of application operations and troubleshoot as necessary
Conduct change management activities, including training and documentation

Qualification

SAP experienceSalesforce experienceBusiness Analysis techniquesLean principlesPowerBI experienceBusiness acumenTask managementOrganizational skillsTeamworkSelf-motivated

Required

2+ years of experience
BS degree preferred in Business, Supply Chain, IT, Engineering, or Marketing
1+ years of Ordering System SAP user experience
Experience with lean principles and practices
1 year Project Management experience
PowerBI project creation/maintenance experience
Salesforce experience with preference to Orders 360 Desktop and MSF experience
Business Analysis fundamentals and techniques
Dealer and/or Orders Support experience
Lean Project participation or management
Strong business acumen and organizational skills
Ordering Systems Mach1 SAP user experience
Advanced analytical skills
Strong understanding of invoicing including compliance requirements
Experience with digital orders/reporting/automation tools
Excellent ability to work with others
Self-motivated
Ability to manage and prioritize multiple tasks

Preferred

System and technology integration knowledge
Familiarity with IT standards, procedures, and policies

Company

Epitec is a premier technology services and professional staffing company.

H1B Sponsorship

EPITEC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)

Funding

Current Stage
Late Stage

Leadership Team

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Mark Ruma
Chief Operating Officer (COO)
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Company data provided by crunchbase