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Eatery Essentials · 22 hours ago

Key Account Manager- Des Moines, IA

Des Moines,IA,US

Full-time

Onsite

Senior Level

5+ years exp

Eatery Essentials, Inc. is a leading provider of innovative food packaging solutions tailored to the needs of various industries. They are seeking a strategic, customer-focused Key Account Manager to lead and grow a defined portfolio of strategic grocery, processor, and foodservice accounts, driving profitable growth and managing the full commercial relationship with key customers.

Packaging and Containers Manufacturing

Responsibilities

Serve as the primary commercial owner for assigned key accounts, developing long-term account strategies aligned with customer business objectives and Eatery Essentials’ growth goals

Build trusted, multi-level relationships across customer organizations, including procurement, operations, merchandising, quality, and sustainability teams

Act as the customer’s internal advocate while balancing margin, capacity, and operational realities

Drive profitable growth within existing accounts through SKU expansion, innovation adoption, and value-added packaging solutions

Identify whitespace opportunities, lead pricing strategies, and manage contract renewals and negotiations

Develop annual account plans, volume forecasts, and growth initiatives tied to measurable outcomes

Lead packaging solution development for assigned accounts, including: Requesting and managing samples, Coordinating pricing and cost analysis, Supporting new product development and tooling discussions, Translate customer needs into clear internal requirements related to specifications, materials, sustainability goals, and performance expectations

Collaborate closely with operations, supply chain, product development, quality, and marketing to ensure flawless execution of customer programs

Communicate customer specifications, forecasts, and project timelines clearly and proactively to internal stakeholders

Support issue resolution related to service, quality, or supply disruptions with urgency and professionalism

Maintain a strong understanding of packaging trends, materials, sustainability initiatives, and competitive dynamics relevant to assigned accounts

Provide insights that help position Eatery Essentials as a strategic packaging partner, not just a supplier

Maintain accurate CRM records, sales forecasts, and pipeline updates for assigned accounts

Monitor account profitability, pricing discipline, and volume commitments

Support collections follow-up as needed in partnership with finance

Qualification

Account managementSales growthPackaging materials knowledgeCRM software proficiencyData analysisMicrosoft Office SuiteCommunication skillsNegotiation skillsPresentation skills