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Custom Mechanical Solutions · 19 hours ago

Project Engineer

United States

Full-time

Remote

Mid, Senior Level

$85K/yr - $100K/yr

5+ years exp

CMS is a company that delivers energy-efficient HVAC systems across the Pacific Northwest, focusing on healthcare, education, data centers, and retrofit projects. The National Account Project Engineer is responsible for managing the commissioning of new HVAC systems and providing support for large National Account customers, ensuring project success and customer satisfaction.

ConstructionConsulting

Responsibilities

Ability to support East coast and West coast projects as required including but not limited to project calls and site visits

Establish project-specific start up and commissioning plans, procedures, and schedules

Verify system installation and functional performance to CMS, manufacture, and customer standards

Coordinate and collaborate with start-up technicians, commissioning agents, factory reps, contractors, and customer to review and interpret sequence of operations for complex equipment and controls systems

Provide installation support, start up, commissioning, troubleshooting and warranty support for air handling units and controls

Manage external service providers for specific projects, service and warranty fulfillment, manpower planning, and service project closeout

Coordinate external resources as needed to achieve closeout of projects

Managing the field service work plan for internal and external service providers

Provide troubleshooting and warranty support to customers and external service providers

Support National Accounts group as needed with technical service and warranty issues on active projects

Facilitate/schedule customer/owner training on proper operation of equipment and preventative maintenance requirements

Prepare daily updates of all outstanding issues and communicate to all necessary parties as required

Own all project issues and see them through to closure

Be able to facilitate conversation to run issues to ground quickly and effectively

Obtain training, certification, and conduct ongoing technical education with supported CMS product lines at the service and parts level

Develop and maintain a safety plan, manage work site safety, and foster a safety culture at CMS

Work closely with the CMS National Accounts Operations Manager to maintain and improve customer satisfaction

Provide pre-start up assistance and coordination with the sales engineer and customer on an as needed basis

Collaborate with National Accounts team and Parts Manager to promote and support aftermarket parts sales for CMS equipment

Maintain relationships with end users of CMS equipment to deepen our company’s presence with building owners and increase our service contract base of business

Qualification

HVAC systemsControls systemsMechanical aptitudeMicrosoft OfficeProject managementCustomer serviceProblem solvingTeam collaboration

Required

High school diploma or equivalent

Solid understanding of HVAC systems and controls

Strong mechanical aptitude

Ability to read and understand construction documents (i.e., blueprints, mechanical and schematic drawings) and system documents (i.e., product specifications and procedures)

Excellent interpersonal and communication skills – both verbal and written

Passion for customer service

Proven ability to solve problems

Strong teamwork and collaboration skills

Ability to produce results for the benefit of the company and customers while working independently without supervision

Ability to manage third party service providers

Intermediate knowledge of Microsoft Office suite – Outlook, Word, and Excel

Ability to lift 50 lbs

Valid driver's license and driving record meeting the company policy conditions

Overnight travel up to 30% / Approx. week long trips