Manager 1, Quality Assurance jobs in United States
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Comcast · 8 hours ago

Manager 1, Quality Assurance

positionPA - Philadelphia, 1701 John F Kennedy Blvd
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
date8+ years exp

Comcast is a leading technology provider to small businesses and one of the fastest growing providers of Ethernet services. The Manager 1, Quality Assurance is responsible for overseeing the execution of testing efforts on products and services, implementing quality assurance systems, and managing a team to ensure efficient operations.

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H1B Sponsor Likelynote

Responsibilities

Manages a Quality Assurance team responsible for the planning and successful completion of product and service testing
Lead release, testing, and market readiness activities for telecom regional rollouts
Manage UAT strategy, readiness, test plans, test cases, and execution across markets
Define and enforce quality gates aligned with deployment milestones
Coordinate training and communications to support call centers and business users
Manage test environments, test data, and defect triage, including daily defect reviews
Provide daily testing status, defect reports, and readiness metrics
Identify and escalate risks and issues impacting release timelines
Support cutover planning, go/no-go decisions, and post-release validation
Provides guidance to the Quality Assurance and Product and Development teams in identifying product and technical requirements
Serves as primary point of contact between the Quality Assurance team and Product and Development teams
Collaborates with various departments to ensure timely delivery of all documents required to support testing
Directs the development of test cases and detail test scenarios for Quality Assurance Engineers
Identifies potential test applications and automation tools
Monitors testing, including tracking test deficiencies, the development of improvements and gathering metrics to report progress to leadership team
Ensures product problems are properly identified and prioritized in the formal defect tracking system and change control processes to determine release-readiness
Provides technical leaderships and consultation with regards to test philosophies and methodologies, practices, procedures and techniques
Coordinates internal and external software testers and facilities
Works with vendors to troubleshoot problems when necessary
Participates in product teams and the software development life cycle process
Collaborates with leadership team to identify, define and measure departmental key goals
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned

Qualification

Telecom testingUATDefect managementRelease coordinationJIRAAzure DevOpsHP ALMTestRailAgileSAFeDevOpsStakeholder managementUser Experience (UX)LeadershipCommunicationCollaboration

Required

8+ years' experience in telecom testing, release, or QA leadership roles
Strong knowledge of telecom systems (BSS/OSS, CRM, billing, provisioning preferred)
Hands-on experience with UAT, defect management, and release coordination
Proficiency in JIRA, Azure DevOps, HP ALM, TestRail, or similar tools
Experience in Agile / SAFe / DevOps environments
Strong communication, leadership, and stakeholder management skills
Bachelor's Degree

Preferred

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience

Company

Comcast

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Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
dateFounded in 1963
location
Philadelphia, Pennsylvania, USA
people-size10001+ employees
web-link
https://corporate.comcast.com

H1B Sponsorship

Comcast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)

Funding

Current Stage
Public Company
Total Funding
$4.92B
Key Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M

Leadership Team

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Neil Smit
President and Chief Executive Officer
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Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
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