IT Systems Technician jobs in United States
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ID Technology · 1 day ago

IT Systems Technician

ID Technology is a growing company that values creativity and initiative. As an IT Systems Technician, you will provide technical assistance and support for computer systems, software, and hardware while ensuring efficient performance and user training.

Manufacturing
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Responsibilities

Provisioning/Deprovisioning user accounts across multiple applications
Install, move, add, or change new hardware and software
Troubleshoot hardware and software issues
Comprehensive note-taking and time tracking in incidents
Escalation of tasks as needed
Coordinate with corporate IT on high-level issues
Complete project task work
Provide telecom diagnosis and support
Support maintenance tasks:
Software installation and updates
Hardware lifecycle/purchasing and decommissioning
User accounts and permissions across multiple applications
Cell phone rollouts
Disaster Recovery Testing

Qualification

Microsoft Server OSActive DirectoryMicrosoft WindowsBasic networkingMicrosoft Office 365Apple iOSMultitaskingEffective communicationSelf-motivated

Required

1-2 years' experience working IT help desk
Associate's degree or relevant certification preferred
Effective communication skills, both written and verbal
Ability to multitask and meet timelines on deliverables
Self-motivated and eager to excel in your work environment
Proficient in Microsoft Server OS, Active Directory, Microsoft Windows (10, 11), Microsoft Office 365, and Apple iOS
Ability to troubleshoot basic computer hardware
Experience with basic networking (routing, switching, TCP/IP, DHCP, DNS)

Benefits

Comprehensive medical/dental programs
Life insurance
A generous paid time off program
A retirement savings plan with a company match

Company

ID Technology

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ID Technology designs, manufactures and integrates custom identification systems. It is a sub-organization of Pro Mach Group.