Florida State University · 8 hours ago
Program Associate, Conference & Operations
Tallahassee, FL
Full-time
Onsite
Mid Level
4+ years expFlorida State University is one of the nation's elite research universities, and they are seeking a Program Associate for their Conference & Operations department. The role involves supporting conference processes, maintaining client relationships, and overseeing housing operations while ensuring a smooth experience for conference clients and students.
EducationUniversities
Responsibilities
Performs duties in support of conference processes and projects as assigned
Attend staff meetings with supervisor
Work with University legal counsel and procurement to create and establish viable legal contracts for non-contract clients
Assist with the billing process for all conference groups
Work with University Controller’s Office to submit Customer Update/Add Request Forms for new and existing clients
Work closely with different software programs to design and run the summer conference program
Develop and maintain ongoing professional relationships with conference clients and summer staff
Conduct pre-arrival meetings with conference clients and ensure all items are required prior to arrival are handled appropriately
Prepare conference guest rosters and room assignments when appropriate
Confirm that residence halls are ready for group check-ins (i.e., correct signate is posted, desk materials set, rooms clean and prepared, etc.)
Assist with key audits for conference halls
Assist in coordinating conference check-ins and check-outs
Assist with training and supervision of all camps and conference staff including graduate and undergraduate student staff
Primary point of contact for phone-in or walk-in student concerns regarding physical facilities, environmental quality, and on-going maintenance and pest problems
Supervise the Student Operations Team
Comprised of 2-4 student employees who assist with light physical labor tasks in the halls such as air purifier filter replacement, repairing vacuums at the front desk, inventorying desk equipment, assisting in weekly building walk through identifying facilities issues
Liaison with the appropriate campus department to see room maintenance and upkeep through to completion
Examples of duties would include following up with students and families to provide status reports, maintaining open communication with resident students, and follow-up with the students after the issue is resolved to ensure no further maintenance issues persist
This may include physical facility maintenance as well as IT Infrastructure
Assist with large furniture installs with Operations Team to coordinate with vendor deliveries
Attend all training sessions requested
Attend conferences/workshops for professional development, as needed
Conduct golf cart and vehicle usage training sessions as needed
Assist in office preparation and manage office furniture replacement schedule
Qualification
Required
High school diploma or equivalent and four years of experience
(Note: post high-school education and/or experience may substitute at a comparable rate.)
Benefits
Robust Total Rewards package
Compensation, Benefits, Wellness, Recognition, and Employee Development programs
Company
Florida State University
Florida State University is an American public space-grant and sea-grant research uivnersity.
5001-10000 employees
H1B Sponsorship
Florida State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (108)
2023 (106)
2022 (80)
2021 (33)
2020 (34)
Funding
Current Stage
Late StageTotal Funding
$108.2MKey Investors
National Science FoundationNational Institutes of Health
2024-02-23Grant· $6M
2023-01-27Grant· $72.7M
2021-10-14Grant· $14.5M
Leadership Team
Ebe Randeree
Associate Dean. College of Communication & Information
Jeff Latimer
Associate Director of Information Technology
Recent News
2025-11-24
Company data provided by crunchbase