Program Manager, Strategic Initiatives jobs in United States
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Future Tech Enterprise, Inc. · 1 week ago

Program Manager, Strategic Initiatives

Future Tech Enterprise, Inc. is seeking a Program Manager to support their Vice President of Corporate Strategy in shaping new business opportunities and driving program adoption. The role involves strategic and business development support, program enablement and training, and thought leadership in the PCaaS space.

Information Technology
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Responsibilities

Partner with the VP of Corporate Strategy in new business conversations, providing program management insight and operational depth to customer discussions
Research, design, and present forward-leaning PCaaS models, frameworks, and business cases that position Future Tech as a thought leader in IT lifecycle solutions
Create executive-level presentations, pitch decks, and solution narratives that highlight the value of Future Tech’s service offerings
Translate technical capabilities (ServiceNow, ERP, PCaaS operations) into business outcomes tailored for prospective customers
Support the transition from business development to program execution by preparing standardized onboarding frameworks, project plans, and handoff materials
Train, mentor, and support new Program Managers during onboarding to ensure seamless integration into customer programs
Act as an interim program resource during customer transitions until a permanent Program Manager is assigned
Stay informed on emerging PCaaS trends, IT service models, and digital lifecycle innovations; distill insights into practical strategies and customer-ready content
Partner with senior leadership to shape Future Tech’s go-to-market messaging, differentiating our PCaaS models from competitors
Identify opportunities to productize internal processes or service differentiators into marketable solutions
Develop program models, ROI analyses, and executive dashboards to support strategic decision-making
Collaborate with ServiceNow Analysts and ERP teams to ensure accurate alignment of new business concepts with operational execution
Standardize repeatable reporting templates and transition materials for new customers

Qualification

IT service deliveryProgram managementPC lifecycle servicesServiceNowERP processesData analysisPMP certificationITIL Foundation certificationMicrosoft ExcelMicrosoft PowerPointContent creationMentoringStrategic thinking

Required

U.S. Citizenship is a requirement
5+ years of experience in IT service delivery, program management, or PC lifecycle services, with exposure to business development and strategy
Demonstrated ability to support senior executives with customer-facing presentations, data analysis, and strategic initiatives
Hands-on experience with ServiceNow workflows and ERP processes
Proven success in bridging strategy and execution, particularly in program onboarding or enablement roles
Bachelor's degree
Advanced Microsoft Excel and PowerPoint (data modeling, pivot tables, dashboards, executive-ready presentations)
Strong writing, storytelling, and content creation skills with the ability to craft compelling customer narratives
Ability to mentor, train, and develop program management talent
Strategic thinker with a customer-first mindset and a commitment to innovation and continuous improvement

Preferred

ITIL Foundation certification
PMP or other program/project management certification

Benefits

Medical, Dental & Vision insurance
401k with company match
PTO

Company

Future Tech Enterprise, Inc.

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Funding

Current Stage
Growth Stage

Leadership Team

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Bob Venero
President and CEO
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Fred Hoffmann, CISA
CIO/CTO
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Company data provided by crunchbase