PANTHERx Rare Pharmacy · 1 week ago
Account Manager
Pittsburgh, PA
Full-time
Hybrid
Mid Level
3+ years expPANTHERx Rare Pharmacy is the nation’s largest rare disease pharmacy, dedicated to providing the highest quality outcomes for patients. The Account Manager role is crucial in driving strategic outcomes for pharmacy manufacturer programs through data-driven insights and collaboration, ensuring excellence in client relations and program execution.
BiotechnologyHealth CareMedicalPharmaceutical
Responsibilities
Serves as a proactive partner to assigned pharmaceutical manufacturers to advance business goals and long-term strategic outcomes
Utilizes comprehensive business metrics to understand and drive critical program insights and recommendations
Collaborates across internal departments and external stakeholders to ensure alignment on program objectives and deliverables
Leads the preparation and delivery of quarterly business reviews (QBRs) using actionable analytics and strategic insights
Observes and reports on program KPIs, SLAs, and other contractual metrics
Coordinates, troubleshoots, and helps resolve data discrepancies
Monitors and analyzes trends in program performance (e.g., conversion, adherence, persistence) to identify opportunities for continuous improvement
Owns end-to-end program execution and business outcomes, including identifying and resolving issues, partner engagement, and performance tracking
Leads the development of launch plans and evolving variables based on business intelligence and partner feedback
Identifies and recommends operational or data process improvements to enhance outcomes
Responds to inquiries with promptness, professionalism, and a solutions-oriented mindset
Ensures adherence to contractual obligations and identifies opportunities for performance improvement through internal collaboration and business process improvements
Supports product launches, and critical business initiatives in partnership with manufacturer stakeholders
Coordinates the implementation and execution of manufacturer programs
Clearly conveys expectations, provides constructive feedback, and facilitates open, two-way communication within the teams to drive collaboration and performance
May have responsibilities in leading supporting staff
Attends in-person meetings and events at PANTHER headquarters or manufacturer locations as required
Additional responsibilities as required
Qualification
Required
Bachelor's Degree in Health Science, Business, Marketing, or related discipline
Minimum of three (3) years' experience in healthcare, pharma, client services, or strategic program management
Demonstrated experience using data analytics and insights to drive business outcomes
Proven ability to collaborate across departments and influence stakeholders at all levels
Strong critical thinking, problem-solving, conflict resolution and independent decision-making skills
Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
Proficient in analyzing operational data and translating insights into business strategy
Ability to travel as required to meet clients and attend industry events
Preferred
Master's Degree in Health Science, Business, Marketing, or similar major
Experience supporting pharmaceutical manufacturers or specialty pharmacy operations
Proficiency in advanced reporting/BI tools (Tableau, Power BI, etc.)
Experience in process improvement (Lean Six Sigma, etc.)
Exceptional verbal and written communication skills with executive-level presentation capabilities
PMP or equivalent certification
Benefits
Medical
Dental
Vision
Health savings and flexible spending accounts
401K with employer matching
Employer-paid life insurance
Short/long term disability coverage
Employee Assistance Program
Generous paid time off
Paid holidays
Company
PANTHERx Rare Pharmacy
PANTHERx Rare Pharmacy is the rare Disease Specialty Pharmacy'', servicing patients nationwide.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-12-15Acquired
Leadership Team
Bansi Nagji
Chief Executive Officer
Recent News
Morningstar.com
2026-01-09
2026-01-09
Company data provided by crunchbase