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Frequentis · 15 hours ago

Quality Assurance Lead

Columbia, MD

Full-time

Onsite

Senior Level

5+ years exp

Frequentis USA Inc. is dedicated to creating a safer world through optimized communication and information systems for mission-critical solutions. The Quality Assurance Lead will own and evolve the company’s Quality Management System, ensuring compliance with industry standards and overseeing process control activities.

IncubatorsSoftwareTelecommunications

Culture & Values

Responsibilities

Own and continuously evolve the company’s QMS to meet customer requirements and relevant industry standards (e.g., ISO 9001, AS 9000)

Ensure robust implementation, documentation, and maintenance of all quality policies, procedures, and controls

Oversee process control activities, ensuring accurate and timely execution, analysis, and reporting

Monitor key quality metrics and prepare reports for senior management

Maintain robust document control systems to support compliance and traceability

Ensure adherence to regulatory, internal, and customer‑specific quality requirements

Lead internal and external audits, manage certification cycles, and coordinate corrective and preventive actions

Champion continuous improvement and foster knowledge sharing

Qualification

ISO 9001Quality ManagementProcess ControlContinuous ImprovementFMEAVendor ManagementQuality Assurance SystemsMicrosoft OfficeProblem ResolutionInspection System Knowledge

Required

At least 5 years of experience in quality management in accordance with ISO 9001

Experience in process management within technology‑driven environments, including process definition, control, and improvement

Hands‑on experience working with highly complex products or systems, with a strong practical involvement in day‑to‑day quality activities

Experience with non-conforming material disposition processes a definite plus

A strong knowledge of process controls, FMEA, Continuous Improvement, and experience with vendor management

BS degree in an applicable discipline or equivalent experience with 8 years directly related experience

Knowledge of customer base including quality standards and personal computers

Candidate must have a working knowledge of Quality Assurance systems including inspection, process control, non-conforming material, and contract conformance

Familiarity with ISO 9001 and AS 9000

Candidate must be able to analyze manufacturing and Quality System processes and determine root cause and corrective action, as well as determine effectiveness or corrective action process

Candidate must be able to effectively interface with all facets of contracts, design, manufacturing, and inspection

Will possess a working knowledge of Microsoft Office and be capable of producing spreadsheets in Microsoft Excel, as well as merge information into Microsoft PowerPoint

Must show track record of problem resolution, as well as being able to explain how the solution was arrived at

Preferred

Knowledge and/or experience in DOD, FAA and NASA hardware manufacturing preferred

Software Quality Assurance or Reliability Assurance knowledge a plus

Ideal candidate will be capable of using the resources available on company databases to research and resolve problems and discrepancies related to electronic inspection, production, and procurement and configuration inspection acceptance issues

Inspection system knowledge also an asset