eClosings Moderator jobs in United States
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Mortgage Connect, LP · 3 days ago

eClosings Moderator

Mortgage Connect, LP is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. The eClosings Moderator will coordinate and facilitate all aspects involved with preparing and finalizing eClosings, ensuring a timely and successful process through effective communication with clients and internal teams.

Real Estate
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H1B Sponsor Likelynote

Responsibilities

Individuals in this role will process closing documents for hybrid eSignings as well as prepare full RON packages for closing appointments
They will also communicate with clients, signers, internal staff, and outside vendors via phone, email, and audio/video means to ensure a timely and successful eClose, consistent with company and platform-defined standards
There may be audio and video recorded eClosings, which may require a professional dress code and conduct
Maintain client relationships and exceed expectations, leading the conversations regarding platform queries and signer/lender eClosing needs
May make routine calls and act as first line technical support for the platform, such as providing some computer, tablet, or mobile device assistance during the signer’s eClosing process (logging into the platform, completing an audio and video pre-check, and the signing itself within the eClosing Room)
Able to work in a fast paced environment while meeting deadlines and multi-tasking
Must be able to work with minimal supervision to ensure team goals/deadlines are met

Qualification

EClosing experienceNotary commissionReal estate experienceCustomer serviceMicrosoft OfficeGoogle applicationsVerbal/written communicationMulti-taskingAttention to detailTeam collaboration

Required

High school diploma or equivalent
Strong attention to detail, customer service, and verbal/written communications
Proficiency with computers, including Microsoft Office and Google applications (Chrome, Sheets)
Able to work in a fast paced environment while meeting deadlines and multi-tasking
Must be able to work with minimal supervision to ensure team goals/deadlines are met

Preferred

1-5 years of experience within real estate or mortgage industry preferred
eClosing experience and notary commission a plus

Benefits

Medical
Dental
Vision
HSA
Mental health programs
Employee Assistance Program
Short term disability
Voluntary insurance (LTD, auto, home, life, legal, pet, identify theft)
Employee discounts
Paid holidays
Generous PTO based on tenure
Paid volunteer time
Paid Maternity and Parental Leave
401K plan
Robust continuous learning opportunities
Access to discounts that help save money in your daily life

Company

Mortgage Connect, LP

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Mortgage Connect is a real estate company offering property deal closing services.

H1B Sponsorship

Mortgage Connect, LP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (6)
2022 (1)
2021 (5)
2020 (8)

Funding

Current Stage
Late Stage

Leadership Team

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Craig Kaley
Chief Technology Officer
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Cristy Ward
Chief Strategy Officer/Executive Vice President
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Company data provided by crunchbase