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New York Life Insurance Company · 9 hours ago

Senior Associate, Digital Solutions Analyst

United States

Full-time

Remote

Senior Level, Lead/Staff

$98K/yr - $125K/yr

8+ years exp

New York Life Insurance Company is a leading provider of insurance and absence management solutions. The Senior Associate, Digital Solutions Analyst will design, implement, and support digital solutions that enhance client experience and data integrity, while collaborating with various stakeholders to ensure effective reporting and analytics.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Listen to and learn from clients and brokers to understand how multiple client personas interact with leave and benefits data, including the decisions they are trying to make and the risks they are managing

Translate client insights into experience-led requirements, ensuring reporting and analytics solutions are intuitive, role-appropriate, and actionable

Partner closely with IT Product Owners and Agile delivery teams to shape, refine, and deliver digital solutions that balance client experience, technical feasibility, and data integrity

Consolidate and prioritize business and client requirements related to digital reporting and insights across platforms and channels

Champion alignment and consistency of data definitions, metrics, and narratives across all client-facing reporting experiences

Embed an understanding of complex leave interactions, regulatory considerations, and operational workflows into solution design and acceptance criteria

Drive prioritization decisions by balancing client value, market differentiation, operational readiness, and technical complexity

Centralize feedback from clients, Distribution, Client Experience, Operations, Product, and IT to inform roadmap decisions and backlog prioritization

Define and coordinate acceptance criteria and 'definition of done,' ensuring solutions meet intended client and business outcomes

Identify gaps, risks, and opportunities within the client reporting ecosystem and proactively recommend enhancements or innovations

Qualification

Digital platforms experienceAgile environment collaborationBusiness Analyst experienceData-driven solutionsClient empathyResults-oriented executionAction-orientedStrategic thinkingRelationship buildingEffective communication

Required

Bachelor's degree in business, analytics, information systems, or a related field; and/or equivalent experience

8+ years of experience in group benefits, insurance, financial services, or a similarly complex, regulated industry

Strong experience working at the intersection of digital platforms, data, and client experience

Demonstrated understanding of leave, disability, or benefits data, including the complexity of interactions, timelines, and compliance requirements

Proven ability to collaborate effectively with IT Product Owners and technical teams in Agile environments

Experience acting as a Business Analyst, Product Owner, or similar role delivering data-driven digital capabilities

Ability to independently identify problems, synthesize insights, and drive solutions forward in ambiguous environments

Strong knowledge of Group Benefits (Leave Management, Disability, Life, Supplemental Health) preferred

Client empathy and insight: Deep listener who seeks to understand how different client roles use data and why it matters to them

Strategic and innovative thinking: Ability to connect client insights to market-differentiating digital and data solutions

Results-oriented execution: Proven ability to deliver outcomes through sound judgment, prioritization, and follow-through

Relationship building and influence: Enterprise thinker with the ability to influence across Product, IT, Data, Operations, and Distribution

Communication: Clear, compelling communicator who can align diverse stakeholders around shared goals and complex topics

Action-oriented: Comfortable navigating complexity, making decisions with incomplete information, and maintaining momentum

Preferred

Strong knowledge of Group Benefits (Leave Management, Disability, Life, Supplemental Health) preferred

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Annual discretionary bonus

Incentive program

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)