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Highspring (Formerly MorganFranklin Consulting) · 7 hours ago

Senior Operations Specialist

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$24.52/hr - $41.35/hr

3+ years exp

Morgan Franklin Consulting LLC is dedicated to creating an engaging environment for clients and employees. They are seeking a detail-oriented, tech-savvy Senior Operations Specialist responsible for managing compliance, supporting business initiatives, and facilitating the contract compliance process.

AccountingConsultingRisk Management

Responsibilities

Manage compliance related to client Vendor Management Systems (“VMS”) and other client tools to ensure compliance is met with invoices, timesheets, onboarding, offboarding, and any other necessary items

Facilitate the contract compliance process, assisting client delivery teams in requesting, monitoring and securing client contracts

Support various Operational and Resource Management processes such as schedule updates, project maintenance, and intercompany transactions

Produce and maintain reports used to support Operations and client teams, ensuring accuracy and proper communication

Analyze and reconcile data to identify potential process exceptions and take required action steps to correct

Manage ad hoc support requests

Execute special projects either within the Operations team or for the broader Shared Services team, as necessary

Qualification

Vendor Management SystemsMicrosoft Office SuiteNetSuiteSalesforceIntelAgreeAccountabilityAction OrientedOptimizes Work ProcessesResourcefulnessMultitaskingDetail OrientedCommunicates EffectivelyCustomer FocusedResults Oriented

Required

3+ years' experience in professional services or operations role required

Proficient in Microsoft Office Suite required

Preferred

Bachelors degree preferred

Experience working with a VMS system preferred

Experience with one or more of the following preferred: NetSuite, Salesforce, IntelAgree

Multiple locations | Flexibility to be onsite 2-3 days per week preferred

Benefits

Variety of bonus and financial incentives based on individual and company performance

Company

Highspring (Formerly MorganFranklin Consulting)

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MorganFranklin Consulting is now Highspring, a leading global professional services organization with three integrated offerings—Consulting, Managed Services, and Talent Solutions.

Founded in 1998

Mclean, Virginia, USA

501-1000 employees