XCUTIVES INC. · 2 days ago
CX Salesforce Solution Architect
United States
Full-time
Remote
Senior Level, Lead/Staff
13+ years expXCUTIVES INC. is seeking a CX Salesforce Solution Architect to lead sales-driven solutioning and design on the Salesforce platform. The role involves collaborating with sales and customer teams to define business value propositions and designing comprehensive Salesforce solutions.
Professional ServicesRecruitingStaffing Agency
Responsibilities
Lead proactive pre-sales and solution design initiatives, collaborating with sales and customer teams to define clear business value propositions
Design and architect comprehensive Salesforce solutions spanning Sales, Service, Experience, and Marketing Clouds
Convert business challenges into robust technical strategies, leveraging Salesforce AI and automation capabilities
Build trusted advisor relationships and identify opportunities for cross-platform integration
Experience one or more industry verticals, especially, Technology/Hi Tech, Software, Professional Services, Mfg & with the flexibility & initiative to take up other industry domains
Industry Specific Go to Market, Consulting and Advisory working with Customers identifying and solving business problems
Multiple transformation program experience in one or more of the following industries: Technology/Hi Tech, Software, Professional Services, Mfg with in-depth understanding of Industry domain and Trends
Excellent articulation skills and ability to pitch to CXOs on Innovation and Thought Leadership
Ability to manage diverse team and project stakeholders (Customer & our client management, Salesforce, ServiceNow, Oracle CX)
Experience in working with team based in multiple time zones
Innovation Mindset
Qualification
Required
13+ years of overall experience with 10+ years' deep expertise in Salesforce ecosystem
Proven record in pre-sales, consulting, and enterprise-grade implementation cycles
Hands-on experience with AI/ML integration and data-driven solutioning
Strong understanding of CRM architecture, governance, and integration frameworks
Excellent communication, stakeholder management, and presentation skills
Certification e.g. Salesforce, ServiceNow etc
Preferred
Experience in Oracle CX cloud or ServiceNow will be an added advantage
Exposure to other CRM platforms like Oracle CX, Microsoft Dynamics, or ServiceNow is desirable
Company
XCUTIVES INC.
XCUTIVES.COM Inc. is a global talent services provider with a successful track record spanning nearly seven years.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase