FourLeaf Federal Credit Union · 6 days ago
Full Time Teller - Chelsea
New York, NY
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expFourLeaf Federal Credit Union is committed to providing exceptional member experiences and fostering a great workplace for employees. The Teller role is focused on processing financial transactions accurately while building relationships with members and recommending beneficial products and services.
BankingCommunitiesFinanceFinancial ServicesInsuranceLendingMortgage
Responsibilities
Effectively process financial transactions by utilizing FourLeaf systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable
Make sound decisions that adhere to all policies, procedures, and regulatory banking requirements. i.e. making determinations for check holds while adhering to funds availability policy
Identify red flags based on risk guidelines and refer escalations to supervisors when necessary
Manage teller line and drive-up traffic to limit waiting times
Provide exceptional member experiences by cultivating relationships
Identify member needs and recommend beneficial products and services
Refer members to the platform or business partners to further assist the member with their banking needs
Engage with members as they enter the branch by welcoming them
Assist with lobby management by checking in with members waiting for platform services
Process requests that can be managed at the teller line. Ex: printing of debit cards, submitting fraud claims and disputes, etc
Support the branch by participating in opening/closing procedures, daily reports, audit tasks and dual control
Maintain controls, reconciliations and reports as needed or required. This includes, but is not limited to verifying currency, balancing individual cash box/cash recyclers (TCR), daily reports, CTR’s, SAR’s
Stay abreast and adhere to policies, procedures, and banking regulations
Identify and handle existing, emerging risks and fraud trends to minimize exposure to members and FourLeaf
Comply with all aspects of Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control
Participate in the overall success of the individual, branch, Retail Banking and organizational goals by meeting or exceeding assigned performance goals and metrics
Qualification
Required
High School Diploma or GED
1-4 years of customer service and cash handling experience
PC, Windows, and internet proficiency
Detail oriented, strong organizational skills, superior member service, excellent communication, and time management
Benefits
Comprehensive benefits package, including medical, dental, and vision coverage
Life and disability insurance
Voluntary benefit programs
A 401(k) plan with employer match
Reimbursement and wellness programs
Annual performance-based bonus
Competitive 401(k)
Tuition and fitness reimbursement programs
Flexible work options
Volunteer opportunities
Executive “Water Cooler Chats”
Clubs, sports, and social events
Food truck days
Company
FourLeaf Federal Credit Union
FourLeaf Federal Credit Union is a financial institution that offers savings, insurance, and loan products to support your finances.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2026-01-16
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