Legends Global · 6 days ago
Merchandise Lead
Wilkes-Barre, PA
Part-time
Onsite
Entry, Mid Level
1+ years expLegends Global is the premier partner to the world's greatest live events, venues, and brands. The Merchandise Lead role involves assisting in merchandise operations with a focus on customer service, managing inventory, supervising personnel, and enhancing customer satisfaction at PNC Field.
HospitalityMarketingSports
Responsibilities
Assist in all merchandise operations and fulfill company goals and objectives with an emphasis on customer service
Assist in managing merchandise operations to reduce cost, enhance revenues, grow client relations, and enhance the customer experience
Perform inventory & maintain proper inventory levels throughout PNC Field
Supervise assigned personnel, discipline, evaluate performance, and develop each employee to his/her potential
Ensure proper cash handling procedures are in effect at all times
Manage performance of employees by preparing and communicating goals
Communicating progress or opportunities for improvement to provide effective feedback
Assist in the development of programs that result in increased customer satisfaction at PNC Field
Work with visual displays and merchandising of stands
Setting up displays to best attract customers' attention
Maintain product and service quality standards and anticipate customer needs/concerns
Perform other related duties, tasks, and responsibilities as required
Qualification
Required
All applicants must be at least 18 years of age
Able to work in a team environment, move fast, and act on assigned duties
Ability to walk and stand for extended periods of time
Must be flexible to work all PNC Field events including late nights, weekends and holidays
Energetic, self-motivated, friendly personality, and excellent guest services skills are required
Strong problem-solving skills and the ability to make decisions independently when a manager is not present
Strong leadership and communication skills with the ability to coach and motivate a team
Must be able to work in a fast paced and continuously changing environment
High school diploma or equivalent
Preferred
1-2 years of merchandise experience preferred
Familiarity with ecommerce online order fulfillment (Shopify)
Bilingual skills (Spanish/English) are a plus but not required
Some college preferred
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Leadership Team
Shervin Mirhashemi
Chief Executive Officer
Scott Aronsky
Chief Financial Officer
Recent News
2025-12-05
2025-10-09
The Bahamas Ministry of Tourism
2025-09-17
Company data provided by crunchbase