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H-E-B · 1 day ago

Alliance CFT - Cross Functional Lead - Full-Time

Fort Worth, TX

Full-time

Onsite

New Grad, Entry Level

0+ years exp

H-E-B is a community-focused retailer looking for energetic and motivated Partners. As a Cross-Functional Lead, you'll lead a team, perform supervisory responsibilities, and ensure superior customer service while maintaining compliance with store policies and procedures.

Retail

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Carries out supervisory responsibilities in absence of Leader

Trains Partners; directs work; addresses complaints; resolves issues; builds / follows up on plans and their execution

May assist with work schedules for department

Complies with Store and department SOPs, H-E-B policies, and applicable laws; ensures Partners comply as well

Performs Cross Functional duties frequently

Provides / coaches on superior customer service

Answers customer questions regarding products; assists them with selections

Uses suggestive selling techniques and advanced product knowledge and experience to meet customer needs and build department sales

Merchandises products effectively

Ensures compliance with departmental / Store SOPs for food safety and sanitation; ensures compliance with receiving-related guidelines / SOPs

Properly operates and maintains all equipment

Qualification

Customer serviceSupervisory skillsCommunication skillsPlanningOrganizingDetail-orientedInterpersonal skillsWork independentlyAdapt

Required

an associate degree or a year of related experience / training

strong customer service and interpersonal skills

strong written and verbal communication skills

ability to work independently; a strong eye for detail

Minimum age 18 (mandatory)

Associate degree or equivalent from two-year college or technical school; or

6+ months of related experience and / or training, or

Combination of equivalent education / training

Completion of Company Orientation and Safety Training

Strong knowledge of departments, including quality standards, set-up, operation, cleaning, and maintenance of all equipment

Knowledge of computer systems (Symbol, ACR, label machine)

Strong planning and organizing skills

Verbal / written communication and reading skills

Ability to write routine reports and correspondence

Ability to speak effectively to Partners and customers

Ability to adapt to performing a wide range of duties across multiple departments

Ability to work well independently

Strong eye for detail

Function in a fast-paced, retail environment, requiring detailed and precise tasks

Work with Customers, staying attentive to their needs

Work flexible schedules

Company

H-E-B

Glassdoor4.2

H-E-B is headquartered in San Antonio, Texas with approximately $46 billion in revenue and 160,000+ Partners.

Founded in 1905

San Antonio, TX, US

10001+ employees

https://careers.heb.com

H1B Sponsorship

H-E-B has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (47)

2024 (27)

2023 (57)

2022 (40)

2021 (28)

2020 (37)