Qlik · 1 week ago
Director, Renewal Sales Americas
Qlik is a leader in data analytics, transforming complex data landscapes into actionable insights for over 40,000 global customers. They are seeking a Director of Renewal Sales for the Americas Region, responsible for leading the renewal sales team, driving growth, and ensuring successful customer transitions to SaaS and AI solutions.
AnalyticsBig DataBusiness IntelligenceData IntegrationData ManagementData VisualizationSaaSSoftwareWeb Development
Responsibilities
Lead and Manage the Americas Renewal Sales Team: Provide strategic direction, mentorship, and performance management to a team of renewal sales professionals across the region
Drive GRR Performance: Own the Gross Renewal Rate (GRR) for the AMER region, executing strategies to ensure renewals, minimize churn, and maximize customer satisfaction
Transition Customers to SaaS and AI Solutions: Lead efforts to move customers from on-premise solutions to Qlik’s cloud-based SaaS offerings and AI-driven innovations, positioning these transitions as opportunities for growth and enhanced customer outcomes
Customer Retention and Growth: Develop strategies to not only secure renewals but also identify opportunities to drive additional value and growth within accounts through upselling and cross-selling
Risk Mitigation: Proactively identify at-risk customers and collaborate with Customer Success, Support, and Sales teams to develop tailored solutions that address their needs and ensure renewal
Collaborate with the Customer Success Organization: Work closely with cross-functional teams, including Customer Success, Services, and Sales, to optimize customer retention, adoption, and satisfaction
Data-Driven Strategy: Utilize analytics to monitor renewal trends, forecast outcomes, and inform decisions, ensuring that strategies are informed by data and tailored to the specific dynamics of the AMER market
Operational Excellence: Ensure that renewal processes are streamlined and scalable, working with internal stakeholders to drive operational efficiency, compliance, and adherence to pricing strategies
Strategic Leadership: Own the development of the AMER renewal sales strategy, aligning with global objectives and ensuring that the team’s efforts support both customer retention and growth initiatives
Qualification
Required
7+ years of experience in sales, customer success, or renewals, with at least 3 years in a leadership role owning a quota
Proven track record of driving GRR and exceeding renewal targets, particularly in a subscription-based model within the AMER region
Experience leading customer transitions to cloud/SaaS environments and familiarity with AI-driven solutions
Ability to identify and drive growth opportunities within accounts while effectively managing and mitigating renewal risk
Strong team leadership skills, with a focus on coaching and developing a high-performing team
Excellent communication, negotiation, and relationship-building skills
Data-driven mindset with a strong understanding of how to use analytics to inform decisions and forecast outcomes
Familiarity with Salesforce or other CRM systems and cloud-based software
Background in business intelligence or data analytics software
Experience working in a global, matrixed organization
Benefits
Comprehensive benefits, including - but not limited to - medical, dental, and vision coverage life and AD&D, short and long-term disability coverage, paid time off, paid parental / maternity leave, participation in a 401(k) program that includes company match, and many other additional voluntary benefits.
Company
Qlik
Qlik is a data analytics platform that helps businesses make better decisions through advanced data integration, quality, and analytics.
H1B Sponsorship
Qlik has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (22)
2023 (3)
2022 (12)
2021 (11)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$12.5MKey Investors
Abu Dhabi Investment AuthorityAccel
2024-11-11Secondary Market
2016-06-02Acquired
2016-01-01Post Ipo Equity
Recent News
Business Wire
2026-01-22
Business Wire
2025-12-11
Morningstar.com
2025-12-09
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