Campus Ink & The NIL Store · 8 hours ago
Senior Associate, E-commerce Operations
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $75K/yr
3+ years expCampus Ink is a fast-growing e-commerce brand dedicated to providing top-quality products to customers worldwide. They are seeking a skilled Senior Associate, E-commerce Operations to optimize their direct-to-consumer operations, drive efficiency, and manage their growing operations team.
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Responsibilities
Execute day-to-day operations for product setup, QA, and store maintenance across Shopify stores
Maintain strong quality control by following and improving checklists, "definition of done," and QA standards
Support Shopify product workflows including product creation, tagging, collections, variants, SKU conventions, and storefront updates
Handle bulk product data updates using spreadsheets/CSV workflows (Excel/Google Sheets) with a high data-integrity mindset
Support new store launches by helping proof builds, QA navigation/merchandising, identify issues, and coordinate fixes
Coordinate with Printful / 3PL partners on inventory reporting and resolving order/product issues
Document and maintain SOPs to improve consistency, reduce onboarding time, and make processes easier to follow
Liaise cross-functionally with Production and other teams to align on handoffs, timelines, and daily procedures
Support operations for our Amazon & eBay marketplace stores, ensuring listings and order processing stay accurate and on time
Proactively flag risks, inconsistencies, and edge cases—helping prevent issues before they impact customers
Qualification
Required
3+ years of operations experience (e-commerce preferred)
Bachelor's Degree required
Strong Shopify experience, especially product/catalog workflows
Advanced comfort with spreadsheets (Excel/Google Sheets), including bulk edits and CSV management
Excellent written and verbal communication (especially in remote/async environments)
High attention to detail and a consistent quality bar
Ability to manage deadlines, prioritize daily tasks, and stay organized in a fast-moving environment
Preferred
Strong Shopify + spreadsheet capability (catalog management + bulk updates)
Experience working in a remote team with documentation and async updates as defaults
Familiarity with fulfillment-heavy environments (print/on-demand, production, 3PL workflows)
Benefits
401(k) matching
Unlimited PTO
Medical, Dental, Vision and Life Insurance
Paid holidays
Attractive bonus plans
Remote or hybrid work environment
Ability to directly impact the success of the company
Company
Campus Ink & The NIL Store
Printing since 1947. That's right. Over 70 years and 3 generation of experience making products for our customers. Our passion runs deep.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steven Farag
CEO
Neel Kothari
Chief Technology Officer
Recent News
Business of College Sports
2024-05-05
2024-05-05
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