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Dollar General · 2 months ago

STORE MANAGER in SYRACUSE, NEW YORK

Syracuse, NY

Full-time

Onsite

Entry, Mid Level

$63K/yr - $67K/yr

1+ years exp

Dollar General is a retail company that has been delivering value to shoppers for over 80 years. They are seeking a Store Manager who will be responsible for managing employees and overseeing store processes such as staffing, inventory management, and customer service.

Retail

Responsibilities

Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed

Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination

Make recommendations regarding employee pay rate and advancement

Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies

Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week

Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors

Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts

Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes

Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage

Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls

Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures

Provide superior customer service leadership

Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment

Ensure that store is adequately equipped with tools necessary to perform required tasks

Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance

Complete all paperwork and documentation according to guidelines and deadlines

Qualification

Inventory managementCash handling proceduresRecruitingHiringMathematical calculationsEffective communicationBilingual SpanishInterpersonal skillsProblem-solvingOrganization skills

Required

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals

Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

Knowledge of cash handling procedures including cashier accountability and deposit control

Ability to perform IBM cash register functions to generate reports

Knowledge of inventory management and merchandising practices

Effective oral and written communication skills

Effective interpersonal skills

Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes

Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)

Good organization skills with attention to detail

Ability to solve problems and deal with a variety of situations where limited standardization exists

High school diploma or equivalent strongly preferred

One year of management experience in a retail environment preferred

Aligns motives, values and beliefs with Dollar General values

Supports ownership by tapping into the potential of others

Acts as a liaison between the corporate office and store employees

Fosters cooperation and collaboration

Interacts with staff tactfully yet directly and maintains an open forum of exchange

Demonstrates responsiveness and sensitivity to customer needs

Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.)

Provides continuous attention to development of staff

Recruits, hires and trains qualified applicants to fulfill a store need

Ensures store compliance to federal labor laws and company policies and procedures

Frequent walking and standing

Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks

Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts)

Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

Occasional climbing (using ladder)

Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores

Fast-paced environment; moderate noise level

Occasionally exposed to outside weather conditions