Trustco Bank · 9 hours ago
Operations Specialist – Item Processing - Longwood, FL
Trustco Bank is dedicated to fostering a supportive and inclusive workplace for its employees. The Operations Specialist – Item Processing role is responsible for ensuring quality maintenance of bank systems and the timely and accurate processing of assigned duties, including handling returned checks and communicating with various departments and financial institutions.
BankingCommercialFinancial Services
Responsibilities
Research/process returned deposited checks in a timely manner to prevent loss
Posts transactions to accounts
Communicates with branch/department personnel via E-Ticket and telephone regarding inquiries on charge backs, large deposits, and collection items
Communicates with other financial institutions regarding large item returns
Processes, tracks and monitors foreign collections
Reviews large deposit images for loss prevention
Proper filing required daily for file retention
Qualification
Required
High School Diploma required or equivalent level of education and experience
Effective verbal and written communication skills
Well- organized with the ability to manage multiple tasks and work to time sensitive deadlines
Ability to work well independently and in groups
Working knowledge with Microsoft Office Programs; Excel and Word
Fluent in English; bilingual a plus
Access to reliable transportation
Preferred
Bachelor's degree in a business-related field
Benefits
Medical, dental and vision insurance
A health savings account with an annual employer contribution
A 401(k)-retirement plan with generous employer match
Paid time off plus 11 paid federal holidays
Training and professional development programs
Tuition reimbursement
Reduced fees and rates on certain loan products
Company
Trustco Bank
Trustco Bank offers personal and commercial banking services
Funding
Current Stage
Public CompanyTotal Funding
$40MKey Investors
Helios Investment Partners
2017-03-05Post Ipo Equity· $40M
1983-04-29IPO
Recent News
MarketScreener
2025-12-22
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2025-12-22
2025-12-19
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