Sr IT Technical Specialist jobs in United States
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Connection ยท 10 hours ago

Sr IT Technical Specialist

positionFalls Church, VA
timeFull-time
remoteOnsite
senioritySenior Level
money$40/hr - $44/hr
date5+ years exp

Connection is seeking a Sr. IT Technical Specialist who will be responsible for the day-to-day support, maintenance, and performance of PC, LAN, and WAN environments. This role involves supporting desktop systems, network infrastructure, servers, and cloud services to ensure reliable and efficient IT operations.

ComputerEnterprise SoftwareGovernmentInformation ServicesInformation TechnologyService IndustrySoftware
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H1B Sponsor Likelynote

Responsibilities

Provide high-quality desktop, laptop, and network support for assigned offices and surrounding job sites
Install, configure, and maintain LAN/WAN hardware and software, including servers, NAS devices, network cabling, switches, and wireless access points
Monitor and maintain network stability, performance, security, backups, and disk management
Support Windows Server (2012/2016), Windows 10, Office 365, and cloud storage platforms (Egnyte preferred)
Maintain and adhere to IT Standard Operating Procedures (SOPs)
Participate in IT meetings, status calls, and task teams
Plan and support hardware/software installations, upgrades, decommissions, and new technology implementations
Support and train users on network, desktop, and laptop systems
Utilize service desk ticketing systems to track and resolve issues
Coordinate with third-party vendors for network, hardware, software, and telecommunications support
Communicate system updates, outages, and issues to users, IT leadership, and operations management

Qualification

LAN/WAN networkingMeraki security devicesTroubleshootingWindows ServerOffice 365Service desk ticketing systemsCustomer serviceCommunication skills

Required

Associate's degree in a technical field or equivalent combination of education and experience
Minimum of 5 years of relevant IT/network support experience
Working knowledge of LAN/WAN networking, Meraki security devices, switches, and wireless access points
Strong troubleshooting, customer service, and communication skills
Familiarity with service desk ticketing systems

Company

Connection

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As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
dateFounded in 1982
location
Merrimack, New Hampshire, USA
people-size1001-5000 employees
web-link
http://www.pcconnection.com

H1B Sponsorship

Connection has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (19)
2023 (7)
2022 (6)
2021 (7)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-03-06IPO

Leadership Team

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Timothy McGrath
President & CEO
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Recent News

Benzinga
Earnings Scheduled For February 5, 2025
2025-02-06
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PC Connection anticipates growth through AI and device refresh investments in 2025
2025-02-06
Seeking Alpha
PC Connection raises dividend by 50% to $0.15
2025-02-06
Company data provided by crunchbase