TEKsystems · 16 hours ago
Desktop Support
Bolingbrook, IL
Contract
Onsite
New Grad, Entry Level
$25/hr - $32/hrTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. They are seeking a Desktop Support professional to provide technical support for hardware, software, and networking issues across various devices, ensuring efficient operation and customer satisfaction.
Information Technology
Responsibilities
Provide technical support for hardware, software, and networking issues across desktops, laptops, and mobile devices
Install and configure software applications on computers and devices
Set up, replace, or maintain computer hardware and peripherals such as printers and mobile devices
Perform basic troubleshooting and escalate issues when necessary
Conduct routine maintenance and ensure systems operate efficiently
Assist with planning and implementing system upgrades and enhancements
Respond to customer inquiries by identifying, investigating, and resolving technical problems
Coordinate or perform hardware repairs as needed
Deliver training and guidance to users; schedule sessions when appropriate
Document activities and resolutions in a ticketing system for tracking purposes
Maintain inventory of hardware and software assets
Collaborate with internal teams to resolve technical issues
Ensure customer satisfaction through professional communication and follow-up
Keep support documentation and troubleshooting guides up to date
Perform additional duties as assigned
Qualification
Required
Provide technical support for hardware, software, and networking issues across desktops, laptops, and mobile devices
Install and configure software applications on computers and devices
Set up, replace, or maintain computer hardware and peripherals such as printers and mobile devices
Perform basic troubleshooting and escalate issues when necessary
Conduct routine maintenance and ensure systems operate efficiently
Assist with planning and implementing system upgrades and enhancements
Respond to customer inquiries by identifying, investigating, and resolving technical problems
Coordinate or perform hardware repairs as needed
Deliver training and guidance to users; schedule sessions when appropriate
Document activities and resolutions in a ticketing system for tracking purposes
Maintain inventory of hardware and software assets
Collaborate with internal teams to resolve technical issues
Ensure customer satisfaction through professional communication and follow-up
Keep support documentation and troubleshooting guides up to date
Perform additional duties as assigned
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase