Thompson Machinery · 2 weeks ago
East Region PS Sales Manager
La Vergne, TN
Full-time
Onsite
Senior Level
5+ years expThompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. They are seeking a Regional Product Support Sales Manager to lead the Product Support operations, focusing on enhancing customer satisfaction and profitability across multiple branches in the East Region.
Machinery Manufacturing
Responsibilities
Growth and profitability of Branch facilities located in Mississippi region
Management development and succession planning
Budget and business planning
Fleet planning, deployment and efficient utilization, and end-of-service disposal
Staffing and coordination of training needs assessment and employee skills development
Safety leadership and compliance with corporate and related regulatory requirements
Respond to all customer requests in a professional and courteous, timely and responsive manner
Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism
Keep the Manager continually apprised to assist in answering customer questions and problems when necessary
Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment
Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks
Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers
Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work
Maintain company and product confidentiality
Attend and participate in all meetings, trainings, and activities as required
Adhere to all Company policies and departmental procedures and rules
All other duties as assigned
Maintain a clean, safe working environment
Communicate effectively, verbally and in writing
Must be honest, reliable, and dependable, and display a positive attitude
Must be able to work well under occasional pressure or within work standards and deadlines
Must be able to work independently and/or with others in a team environment
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position
Able to lift up to 20-50 pounds occasionally
Qualification
Required
Five or more years of management-level equipment service experience with P&L responsibility and demonstrated success in service operations, parts distribution, and a familiarity with sales functions
Profit & Loss responsibility and a high level of financial acumen
Demonstrated success in developing subordinates to take on higher levels of responsibility
Excellent communication ability, presentation skills, and able to work effectively with all levels and departments of the organization
High School diploma required
Able to manage and function efficiently in a team-oriented, collaborative work environment
Requires moderate travel, generally within region and Dealership territory
Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job
Must be honest, reliable, and dependable, and display a positive attitude
Must be able to work well under occasional pressure or within work standards and deadlines
Must be able to work independently and/or with others in a team environment
Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed
Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance
Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position
Able to lift up to 20-50 pounds occasionally
Preferred
Multi-location management preferred
Bachelor's Degree in business or technical field or relevant experience preferred
Benefits
Competitive salaries
Complete benefits package
Company
Thompson Machinery
Thompson Machinery is the exclusive Caterpillar dealer for Middle Tennessee, West Tennessee, and North Mississippi.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
DeWitt Thompson, V
CEO
Mindy Bartel
Chief Financial Officer
Company data provided by crunchbase