StaffGreat.com · 1 week ago
Onboarding Specialist
United States
Full-time
Remote
New Grad, Entry Level
$68K/yr - $90K/yr
0+ years expStaffGreat.com is a fast-growing software development startup seeking an Onboarding Specialist to assist SMB customers in going live quickly and understanding the product. The role involves owning the onboarding experience from kickoff to go-live, guiding customers through setup and configuration, and improving onboarding processes as the company scales.
Staffing & Recruiting
Hiring Manager
Amy Blitstein
Responsibilities
Own SMB customer onboarding from kickoff through go-live
Guide customers through setup, configuration, and core workflows
Manage multiple onboarding while delivering a high-touch experience
Partner with Sales and Customer Success to ensure smooth handoffs
Identify onboarding risks early and keep customers on track
Help improve onboarding docs, templates, and enablement materials
Qualification
Required
0–3 years of experience in onboarding, CS, implementation, or support
Open to new grads with startup, leadership, or high-responsibility experience
Detail-oriented, organized, and highly accountable
Clear communicator who enjoys helping customers succeed
Company
StaffGreat.com
Looking for a staffing and recruiting firm with a personal touch? Look no further than our boutique firm, owned and operated by women.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase